Onsite Coordinator

Kingdom Services Group Ltd; Bognor Regis; In loco; GBP 26.000 - 32.000; Tempo pieno

Descrizione del lavoro

Kingdom People, part of Kingdom Services Group Ltd, is hiring an Onsite Coordinator for our Bognor Regis operation. The role involves coordinating staffing, supporting client relationships, and ensuring smooth delivery of services across client sites and offices.

You will travel between sites, support recruitment and onboarding, and participate in an on-call rota. Strong communication and driving licence are essential for success.

Competenze

• Experience in onsite recruitment or workforce coordination in a fast-paced environment.
• Strong communication and relationship-building skills.
• Good written and spoken English; able to handle multiple tasks.

Mansioni

• Coordinate daily and weekly staffing needs and ensure timely deployment.
• Serve as the main contact between clients, workers, and Kingdom People; attend meetings.
• Monitor attendance, performance, and welfare of workers; resolve issues promptly.

Conoscenze

Onsite recruitment

Workforce coordination

Customer service

English proficiency

Microsoft Office

Strumenti

Microsoft Office

Descrizione del lavoro

Location: Bognor Regis Office & Client Sites, PO21 1SP

Salary: £29,120 per year

Hours: 40 hours per week

Working Pattern: Flexible Monday to Saturday

Driving Licence: Full UK Manual Driving Licence Required

Join Kingdom People

At Kingdom People, our success is built on strong relationships, exceptional service, and putting people first. We are looking for an organised, proactive, and committed Onsite Coordinator to support our growing operation in Bognor Regis.

This is a varied and rewarding role where you will be the key link between our clients, temporary workers, and the Kingdom team. You will play an important part in ensuring staffing needs are met, service levels remain high, and both workers and clients receive an outstanding experience.

The role involves regular travel between client sites and our Bognor Regis office, flexible working hours, weekend availability, and participation in an out-of-hours on-call rota.

What You'll Be Doing

Workforce Coordination & Shift Fulfilment

• Coordinate daily and weekly staffing requirements.
• Ensure workers arrive on time and are correctly deployed.
• Quickly resolve lateness, absences, and non-attendance issues.
• Arrange replacement workers when required.
• Maintain accurate staffing rotas and contingency plans.

Client Partnership & Operational Support

• Act as the main day-to-day contact between Kingdom People and our clients.
• Build positive working relationships with supervisors and operational teams.
• Attend meetings and provide workforce updates.
• Identify and elevate any service or operational concerns.

Worker Support & Engagement

• Support temporary workers throughout their assignments.
• Monitor attendance, punctuality, performance, and conduct.
• Respond to worker queries professionally and efficiently.
• Promote engagement, retention, and a positive working environment.
• Manage issues in line with company policies and procedures.

Recruitment & Onboarding

• Support recruitment, screening, interviewing, and selection activities.
• Build and maintain a strong pool of available workers.
• Coordinate onboarding and pre-employment checks.
• Deliver or assist with new starter inductions.

Compliance, Payroll & Reporting

• Maintain complete and accurate compliance records.
• Ensure documentation is audit-ready and GDPR compliant.
• Verify timesheets, attendance records, and payroll information.
• Produce reports on fulfilment, attendance, retention, and performance.
• Promote and maintain high health and safety standards.

Out-of-Hours Support

• Work flexibly across early starts, late finishes, and weekends.
• Participate in the on-call rota.
• Respond promptly to urgent client and worker requirements.

Essential Requirements

What We're Looking For

• Experience in onsite recruitment, workforce coordination, operations, customer service, or another fast-paced people-focused environment.
• Full UK manual driving licence and access to reliable transport.
• Strong communication and relationship-building skills.
• Ability to prioritise and manage multiple tasks effectively.
• Good written and spoken English, with strong numerical ability.
• Confidence using Microsoft Office, recruitment systems, time and attendance software, and payroll records.
• Ability to complete all required pre-employment screening and reference checks.
• Right to work in the UK.

Personal Qualities

We're Looking For Someone Who Is

• Organised, reliable, and proactive.
• Calm under pressure and able to make sound decisions.
• Focused on delivering excellent customer service.
• A natural problem-solver.
• Professional, adaptable, and approachable.
• Able to build trust with clients and workers alike.
• Committed to high standards and continuous improvement.
• Comfortable working independently and as part of a team.

Why Join Kingdom?

Kingdom is one of the UK's leading providers of Security, Cleaning, Recruitment, and Training services. We support over 5,000 customer locations nationwide through a team of more than 11,500 colleagues.

At Kingdom People, we believe that great service begins with great people. Our Bognor Regis operation continues to grow and support key clients within the Food and Horticultural sectors. This is an exciting opportunity to join a successful, supportive team and contribute to the continued growth of the business.

The Kingdom Way

At Kingdom, we are guided by our values of Integrity, Service, Accountability, and Excellence. We are committed to creating opportunities, supporting people to succeed, and delivering outstanding service with professionalism and respect.

If you are passionate about people, thrive in a fast-paced environment, and want to make a real difference, we'd love to hear from you.