Senior Client Account Consultant (19031)

Kingdom Services Group Ltd; Arundel; On-site; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Car Allowance

Quarterly Bonus

Career progression

Training & development

Job summary

Kingdom People in Bognor Regis is seeking an experienced Senior Client Account Consultant to coordinate client staffing needs, ensuring orders are fulfilled efficiently and to a high standard. You will build strong client relationships and lead service reviews in partnership with the Senior Operations Manager.

You will also contribute to candidate attraction, interviewing, compliance, payroll processes and team leadership, while supporting day-to-day office operations and on-call

Qualifications

• GCSE English and Maths at C/4 or above.
• A‑Levels or equivalent are advantageous.
• Two years in busy high-volume recruitment preferred.

Responsibilities

• Support the Senior Operations Manager in delivering recruitment services.
• Build and maintain relationships with key clients and attend meetings.
• Lead service reviews and address operational challenges.
• Oversee candidate attraction, interviewing and compliance.
• Ensure weekly payroll for temporary workers is accurate and timely.
• Provide leadership and guidance to the Bognor team in absence of manager.
• Produce weekly reports and client updates.

Skills

Excellent communication

Relationship building

Leadership

Organisational skills

IT skills / Microsoft Office

Proactive problem solving

Work under pressure

Education

GCSE English/Maths C/4+

A-Levels advantageous

Tools

Microsoft Office

Job description

Senior Client Account Consultant

Kingdom People – Bognor Regis Office

Location: Bognor Regis
Salary: £38,000 per annum + Car Allowance + Quarterly Bonus
Hours: 40 Hours per Week, Monday to Friday, 8:30am - 5:30pm
Additional Requirements: Participation in an on-call rota and flexibility to support the business outside of standard hours, including weekends when required.

About Kingdom People

With over £300 million in revenue, 11,500+ colleagues, and more than 5,000 customer sites nationwide, Kingdom is a market-leading provider of Security, Cleaning, Recruitment and Training services across the UK. We combine national scale with specialist expertise while maintaining a personal approach and strong commitment to exceptional customer service.

As our business continues to grow, we are looking for an experienced and ambitious Senior Client Account Consultant to join our Bognor Regis team.

The Role

This is an exciting opportunity for an experienced recruitment professional looking to take the next step in their career. Working closely with the Senior Operations Manager, you will take responsibility for coordinating client staffing requirements, ensuring orders are fulfilled efficiently and to the highest standard.

You will build and maintain strong relationships with key clients, lead service review meetings, manage operational challenges, and support the day-to-day running of the Bognor office. You will also play a key role in candidate attraction, interviewing, compliance, payroll processes and team leadership.

The successful candidate will lead by example, demonstrate best practice, and provide support and guidance to consultants while helping to drive business growth and service excellence.

Key Responsibilities

• Support the Senior Operations Manager in delivering outstanding recruitment services across all Bognor clients.
• Build and maintain strong relationships with key clients, ensuring staffing requirements are fully understood and delivered.
• Attend and lead client meetings, service reviews and operational discussions.
• Take ownership of actions arising from client meetings and ensure successful completion.
• Respond promptly to client requests, sourcing fully compliant temporary workers.
• Advise clients on candidate availability, recruitment challenges and workforce solutions.
• Resolve service issues quickly and professionally, escalating where appropriate.
• Provide leadership and support to the Bognor team in the absence of the Senior Operations Manager.
• Ensure weekly temporary worker payroll is completed accurately and within deadlines.
• Interview, screen and register candidates in line with client and company requirements.
• Complete candidate compliance checks and induction documentation.
• Source quality candidates through job boards, referrals, social media and networking.
• Maintain accurate candidate and temporary worker records.
• Produce weekly reports, management information and client updates.
• Participate in the out-of-hours on-call rota.
• Promote Kingdom People positively through professional networking and social media platforms.

Experience

• Minimum two years' experience within a busy, high-volume temporary recruitment environment operating 24/7.
• Previous team leadership experience desirable, or a strong consultant ready to step into a leadership role.
• Proven experience managing client accounts and delivering recruitment solutions.

Qualifications

• GCSE Grade C/4 or above (or equivalent) in English and Mathematics.
• A-Level qualifications or equivalent are advantageous.

Licence

• Full UK Driving Licence (essential).

Skills & Attributes

We are looking for a confident and professional individual who can demonstrate:

• Excellent communication and relationship-building skills.
• Strong leadership and people management ability.
• A proactive and solutions-focused approach.
• The ability to work under pressure and prioritise effectively.
• Excellent organisational and multitasking skills.
• Strong attention to detail and commitment to compliance.
• Good IT skills, including Microsoft Office applications.
• Social media awareness and confidence using recruitment platforms.
• The ability to work independently and as part of a team.
• Professional presentation and a positive attitude.

Our Values

The successful candidate will:

• Demonstrate Kingdom's CARE values in everything they do.
• Lead with accountability, consistency and professionalism.
• Maintain high standards of governance, compliance and integrity.
• Follow company policies, procedures and best practice guidelines.
• Support colleagues and contribute positively to the success of the wider Kingdom Group.

What We Offer

• Competitive salary of £38,000 per annum
• Car Allowance
• Quarterly Bonus Scheme
• Career progression opportunities within a growing national business
• Supportive and collaborative team environment
• Ongoing training and professional development
• Opportunity to work with major national clients and key stakeholders

If you're an experienced recruitment professional with strong client management skills and a passion for delivering exceptional service, we'd love to hear from you.