Onsite Air Cargo Data & Operations Assistant

ACP Worldwide Ltd; Hounslow; On-site; GBP 16,000 - 22,000; Full time

Job summary

ACP Worldwide Ltd is seeking an on-site Cargo Operational Assistant to support day-to-day airline cargo operations within the express industry. You will capture and enter information from paper and electronic documents into airline and cargo handling systems, while communicating with customers, airline representatives and internal teams.

No prior experience is required as full training will be provided. The role involves a busy, time-sensitive environment and offers opportunities to develop a

Qualifications

• No previous experience required; full training will be provided.
• Good command of English both oral and written and strong customer service skills.
• Ability to transfer data from paper formats into airline systems.
• Excellent attention to detail and accuracy in data entry.

Responsibilities

• Transfer data from paper formats into airline systems.
• Alerting the Airlines of final load information.
• Liaising with Customers and Airlines regarding space and allocations.
• Verify data by comparing to source documents and updating records.
• Sort, scan and organize paperwork after entering data to ensure no items are missing.
• Work within Airline systems; training provided.

Skills

Attention to detail

Customer service

English proficiency

Telephone manners

Tools

MS Office

Job description

ACP Worldwide Ltd is seeking an on-site Cargo Operational Assistant to support day-to-day airline cargo operations within the express industry. You will capture and enter information from paper and electronic documents into airline and cargo handling systems, while communicating with customers, airline representatives and internal teams.

No prior experience is required as full training will be provided. The role involves a busy, time-sensitive environment and offers opportunities to develop a