Cargo Operational Assistant

ACP Worldwide Ltd; Hounslow; On-site; GBP 16,000 - 22,000; Full time

Job summary

ACP Worldwide Ltd is seeking an on-site Cargo Operational Assistant to support day-to-day airline cargo operations within the express industry. You will capture and enter information from paper and electronic documents into airline and cargo handling systems, while communicating with customers, airline representatives and internal teams.

No prior experience is required as full training will be provided. The role involves a busy, time-sensitive environment and offers opportunities to develop a

Qualifications

• No previous experience required; full training will be provided.
• Good command of English both oral and written and strong customer service skills.
• Ability to transfer data from paper formats into airline systems.
• Excellent attention to detail and accuracy in data entry.

Responsibilities

• Transfer data from paper formats into airline systems.
• Alerting the Airlines of final load information.
• Liaising with Customers and Airlines regarding space and allocations.
• Verify data by comparing to source documents and updating records.
• Sort, scan and organize paperwork after entering data to ensure no items are missing.
• Work within Airline systems; training provided.

Skills

Attention to detail

Customer service

English proficiency

Telephone manners

Tools

MS Office

Job description

We are looking for an on site Cargo Operational Assistant to support the day-to-day requirements of our airline cargo operation within the express industry. The role will largely involve capturing and accurately entering information from paper and electronic documentation into various airline and cargo handling systems, together with communicating with customers, airline representatives and internal operational teams.

Working within a busy and time-critical air cargo environment, you will help ensure that shipment information is processed accurately and efficiently, supporting the smooth movement of import and export cargo through the operation.

No previous experience is required as full training well be provided.

A flexible approach is essential, as the role will include providing additional support and cover during periods of annual leave.

This role presents an excellent opportunity for a UK Based young dynamic individual looking to begin and develop a career within the air cargo industry.

Responsibilities

• Transfer data from paper formats into airline systems.
• Alerting the Airlines of final load information
• Liaising with both Customers and Airlines in terms of space and allocations
• Verify data by comparing it to source documents and update existing data.
• Sort, Scanning and organize paperwork after entering data to ensure it is no items are missing.
• Working within Airline systems, Training provided.
• Assisting within our warehouse operations (Not Manual Handling)

Requirements

Knowledge of the Airline Cargo industry not essentialExperience within the airline industry preferred but not essentialWorking knowledge of office equipment and computer hardware with a good knowledge of (MS Office)Good command of English both oral and written and customer service skills.Great attention to detailGood telephone mannersAbility to communicate with others.