Onsite Account Manager

Gap Personnel Limited; Severn Beach; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Bonus scheme

Company car/allowance

Pension

Job summary

Gap Personnel Limited is seeking an Onsite Account Manager for a key client in Severn Beach. The role focuses on managing recruitment and workforce activities, building strong client relationships, and delivering first-rate service.

You will conduct regular reviews, coordinate with internal teams, and help maximise fulfilment while reporting on KPIs and forecasts. A proactive, client-focused approach is essential.

Qualifications

• Experience in onsite account management or recruitment.
• Strong relationship-building and stakeholder management skills.
• Ability to analyse data and spot trends, opportunities, and solutions.
• Excellent communication and presentation skills.
• Proactive, self-motivated, customer-focused approach.
• Strong organisational and time management abilities.

Responsibilities

• Managing and developing relationships with a key onsite client.
• Taking ownership of recruitment and workforce management activities.
• Conducting regular customer meetings, presentations, and service reviews.
• Collaborating with internal teams to ensure outstanding service delivery.
• Managing customer forecasts and working with supply chain teams to maximise fulfilment.
• Producing and maintaining accurate management information for reviews.
• Identifying opportunities to enhance service levels and add value.

Skills

Relationship building

Stakeholder management

Account management

Recruitment experience

Data analysis

Communication

Presentation skills

Organisational skills

Time management

Excel

CRM systems

PowerPoint

Tools

CRM systems

Excel

PowerPoint

Job description

Location: Severn Beach, BS35 (Onsite)
Hours: 6:00am – 3:30pm
Salary: £30,000 - £35,000 DOE + Bonus

At gap personnel, people have always been, and always will be, our focus. We believe recruitment is about relationships, not KPIs.

We're looking for an ambitious Onsite Account Manager to support a key client based in Severn Beach. Whether you're an experienced Account Manager, a Senior Recruitment Consultant looking for a new challenge, or a Recruitment Consultant ready to take the next step into an onsite role, we'd love to hear from you.

This is an exciting opportunity to join an award-winning Bristol team and play a key role in delivering exceptional service to one of our major clients.

What You'll Be Doing

• Managing and developing relationships with a key onsite client
• Taking ownership of recruitment and workforce management activities
• Conducting regular customer meetings, presentations, and service reviews
• Collaborating with internal teams to ensure outstanding service delivery
• Managing customer forecasts and working closely with supply chain teams to maximise fulfilment
• Producing and maintaining accurate management information and reporting for weekly and monthly reviews
• Identifying opportunities to enhance service levels and add value to the client relationship

What We're Looking For

• Strong relationship-building and stakeholder management skills
• Previous recruitment experience, ideally within industrial recruitment
• Ability to analyse data and spot trends, opportunities, and solutions
• Excellent communication and presentation skills
• A proactive, self-motivated, and customer-focused approach
• Strong organisational and time management abilities
• Competency in Microsoft Excel, PowerPoint, and CRM systems

What's In It For You?

• Competitive salary and bonus scheme
• Company car or car allowance
• Pension scheme
• Staff discounts
• Ongoing training and career development opportunities
• The opportunity to join a growing international business
• A supportive, collaborative, and high-performing team environment