Onsite 3rd Line Infrastructure Engineer - Fareham

Viqu Limited; Plymouth; On-site; GBP 45,000 - 65,000; Full time

Job summary

Viqu Limited is seeking an experienced 3rd Line Support Engineer to join a seasoned IT team. The role focuses on 3rd line troubleshooting, infrastructure administration and BAU support across a secure, highly available environment.

The successful candidate will manage Windows Server, Active Directory, VMware, networking and hybrid infrastructure, while delivering root cause analysis, automation, and continuous service improvements onsite in Fareham, Hampshire.

Qualifications

• Experience in 3rd line support for enterprise infrastructure.
• Strong troubleshooting and fault isolation across Windows servers and virtualization.
• Proven ability to automate tasks using PowerShell or similar scripting.
• Experience with backups, DR and monitoring of complex environments.

Responsibilities

• Provide 3rd line BAU support and resolve complex infrastructure incidents.
• Administer and maintain Windows Server, Active Directory and VMware environments.
• Troubleshoot server, virtualization and network issues.
• Support LAN/WAN, VLANs, routing, switching, VPNs and firewalls.
• Monitor infrastructure and support backup, patching and disaster recovery.
• Perform root cause analysis and implement technical fixes.
• Maintain infrastructure documentation and support continual service improvement.

Skills

Active Directory

Group Policy

DNS/DHCP

VMware vSphere/ESXi/vCenter

Networking (TCP/IP, VLANs, routing,VPN

Firewalls

On-premises & virtualised infra

Monitoring, backup & DR

Root cause analysis

PowerShell/scripting

Tools

VMware vSphere/ESXi/vCenter

PowerShell

Job description

Viqu Limited is seeking an experienced 3rd Line Support Engineer to join a seasoned IT team. The role focuses on 3rd line troubleshooting, infrastructure administration and BAU support across a secure, highly available environment.

The successful candidate will manage Windows Server, Active Directory, VMware, networking and hybrid infrastructure, while delivering root cause analysis, automation, and continuous service improvements onsite in Fareham, Hampshire.