Online Training Apprentice

Bostonair Group Limited; Beverley; On-site; GBP 9,000 - 14,000; Full time

Job summary

Bostonair Group Limited is seeking an Online Training Apprentice to join its Training team and support the delivery of training to clients worldwide. This role offers an exciting start to a career with a well-established aviation organisation.

You will handle calls, processing bookings, generating reports and invoices, and maintaining training records to industry standards. You’ll also issue training certificates, support LMS updates, and arrange travel for activities.

Qualifications

• GCSE English and Maths at grade 5/6 or above.
• Strong communication and IT skills are essential.
• Excellent organisational and administrative abilities are required.
• Able to work well in a team and show initiative.
• Attention to detail is crucial for accurate record-keeping.

Responsibilities

• Answer incoming telephone calls and direct enquiries.
• Respond to customer emails and process training bookings.
• Produce reports and invoices for clients.
• Maintain accurate training records to industry standards.
• Create and issue training certificates to corporate clients worldwide.
• Support internal departments with arranging and coordinating training activities.
• Assist with online course creation and LMS updates.
• Support the Online Training Manager with course documentation and records.
• Arrange travel and accommodation for training activities.
• Complete general office administration tasks including printing and document preparation.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Administrative skills

Team working

Initiative

Education

GCSE English (5/6)

GCSE Maths (5/6)

Job description

Introduction

Bostonair Group is looking for a motivated and organised Online Training Apprentice to join their Training team. This is an exciting opportunity to begin your career with a well-established aviation organisation, supporting the delivery of training to customers across the globe.

About the Employer

Bostonair Group is a well-established aviation organisation; they're passionate about developing future talent. In fact, 90% of their apprentices have secured permanent roles on completion of their apprenticeship, with many progressing into key positions across the business.

What You'll Do

• Answering incoming telephone calls and directing enquiries.
• Responding to customer emails and processing training bookings.
• Producing reports and invoices for clients.
• Maintaining accurate training records to industry standards.
• Creating and issuing training certificates to corporate clients worldwide.
• Supporting internal departments with arranging and coordinating training activities.
• Assisting with online course creation and updates within our
• Learning Management System (LMS).
• Supporting the Online Training Manager with maintaining course documentation and records.
• Arranging travel and accommodation for training activities.
• Completing general office administration, including printing and document preparation.

Training Outcome

This Apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• Initiative

Qualifications

• Essential - GCSE - English - 5/6
• Essential - GCSE - Maths - 5/6

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 9.00am - 5.00pm.

Expected Duration: 1 Year 6 Months

Training Provider: HULL BUSINESS TRAINING CENTRE LIMITED