Business Administration Apprentice

Bostonair Technical Training Ltd; Beverley; On-site; GBP 12,000 - 16,000; Full time

Job summary

Bostonair Group in Beverley is offering a Business Administration Apprentice position within the Aviation Training Department. You will gain hands-on experience in customer service, administration, training coordination and record management while supporting a busy team.

Responsibilities include handling calls and emails, processing orders, maintaining training records, generating certificates, and assisting with online training courses and travel arrangements, with potential for permanent

Qualifications

• GCSE English and Maths at grade 5 or equivalent.
• Strong communication and administrative abilities.
• Attention to detail and organisational skills.

Responsibilities

• Answer incoming telephone calls and assist customers with enquiries.
• Respond to customer emails and process orders accurately.
• Prepare reports and invoices when required.
• Maintain training records and learner documentation.
• Produce training certificates for clients worldwide.
• Support the coordination of training activities across the business.
• Assist with updating and maintaining online training courses.
• Arrange travel and accommodation for training activities.
• Carry out general office administration tasks including printing and filing.

Skills

Communication skills

IT skills

Organisation skills

Customer care skills

Administrative skills

Team working

Education

GCSE English (score 5)

GCSE Maths (score 5)

Job description

Introduction

An exciting opportunity to join Bostonair Group as a Business Administration Apprentice, supporting the delivery of aviation training services. You will gain hands-on experience in customer service, administration, training coordination and record management while working within a busy and growing aviation training team.

About the Employer

Bostonair Group provides aviation recruitment, aircraft maintenance and technical training services to clients across the aviation industry worldwide. With offices in the UK and Germany, they support airlines, maintenance organisations and aviation professionals through training, recruitment and operational services. The successful apprentice will join their Aviation Training Department based at Norwood House in Beverley.

What You'll Do

The successful apprentice will:

• Answer incoming telephone calls and assist customers with enquiries
• Respond to customer emails and process orders accurately
• Prepare reports and invoices when required
• Maintain training records and learner documentation
• Produce training certificates for clients worldwide
• Support the coordination of training activities across the business
• Assist with updating and maintaining online training courses
• Support the Online Training Manager with administrative duties.
• Arrange travel and accommodation where required for training activities
• Carry out general office administration tasks including printing, filing and document preparation
• Work closely with colleagues across the Aviation Training Department

Training Outcome

Successful completion of the apprenticeship could lead to a permanent position within Bostonair Group and further progression opportunities within administration, training coordination, customer service or wider business support functions.

Skills Required

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Administrative skills
• Team working

Qualifications

• Essential - GCSE - English - 5
• Essential - GCSE - Maths - 5

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Hours to be confirmed.

Expected Duration: 1 Year 6 Months

Training Provider: HULL COLLEGE