Technical Programme Manager – Safety & Security

Tesco Technology; Welwyn Garden City; Ibrido; GBP 85.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual bonus up to 20%

25 days holiday + personal day

Private medical insurance

Maternity/adoption leave 26 weeks

24/7 virtual GP and EAP

Descrizione del lavoro

Tesco Technology is seeking a Technical Programme Manager in the Shrink & Security domain to lead technology change across stores, shaping safer and more secure environments for colleagues and customers.

You will own programmes, collaborate with UX/UI, Product & Engineering and other TPMs, and drive measurable impact through trusted programme practices and cross-functional coordination.

Competenze

• Proven track record delivering technology and/or infrastructure across multiple teams.
• Ability to build relationships and influence senior management.
• Strong project, stakeholder and programme management skills.
• Excellent communication and influencing skills.
• Experience working with geographically diverse teams.
• Experience with product, engineering and software development teams.

Mansioni

• Own and drive a programme delivering technology change end-to-end.
• Define programme strategy and ensure readiness of teams and stakeholders.
• Develop stakeholder engagement plans and communicate effectively.
• Create persuasive case for change and manage communications.
• Represent end users and support teams to enable transition to BAU.
• Coordinate in-store installations where necessary.

Conoscenze

Programme management

Stakeholder management

Vendor negotiations

Cross-functional leadership

Reporting & forecasting

Communication

Descrizione del lavoro

Are you ready to help shape the future of safety and security in retail? As a Technical Programme Manager within the Shrink & Security domain, you will be at the forefront of cutting-edge initiatives designed to ensure our colleagues feel safe, supported and confident at work each day and keep our stores secure from loss. The solutions you deliver will directly support the people at the heart of our business, our store colleagues, helping to create a safer, more secure environment where they can thrive and continue delivering great service to our customers.

You will own and drive a programme of work delivering technology change to our stores through all the stages of a programme’s lifecycle. You will do this using trusted programme methods, tools and meetings to ensure quality delivery to achieve measurable impact. You’ll empower teams, orchestrate cross-functional collaboration, and co-ordinate in-store installations where necessary to ensure that stores are equipped to provide in-the-moment help when incidents arise.

You will be part of a large international TPM Team. You will be expected to adapt to work on a range of projects/programmes based on business priority. These will require engagement with senior leaders, stakeholders and peers from UX/UI, Product & Engineering as well as other Technical Programme Managers.

About the role

Are you ready to help shape the future of safety and security in retail? As a Technical Programme Manager within the Shrink & Security domain, you will be at the forefront of cutting-edge initiatives designed to ensure our colleagues feel safe, supported and confident at work each day and keep our stores secure from loss. The solutions you deliver will directly support the people at the heart of our business, our store colleagues, helping to create a safer, more secure environment where they can thrive and continue delivering great service to our customers.

Role purpose

You will own and drive a programme of work delivering technology change to our stores through all the stages of a programme’s lifecycle. You will do this using trusted programme methods, tools and meetings to ensure quality delivery to achieve measurable impact. You’ll empower teams, orchestrate cross-functional collaboration, and co-ordinate in-store installations where necessary to ensure that stores are equipped to provide in-the-moment help when incidents arise.

You will be responsible for

Reporting to a Lead Technical Programme Manager, you will be responsible for driving, leading and delivering the programmes within your remit.

Programme strategy

Defining, establishing & delivering work within an agreed and aligned programme strategy, learning from existing programme practices we have within the team, as well as brining fresh ideas to the team & Tesco. This will include collaboratively assessing the viability and value of a programme or project and the readiness of the teams and stakeholders to take on the programme.

Stakeholder management

Develop and deliver stakeholder engagement strategies and plans. Identify, manage, and communicate effectively with a diverse group of stakeholders. Ability to show empathy, listen actively and express ideas and facts in a clear and confident manner both verbally and in writing. Ability to influence without authority and report, present, manage meetings and facilitate effectively.

Programme Communications

Be able to create a persuasive storyline/ case for change to support your programme, producing communication and engagement materials and owning communications to stakeholders. Ensure all materials are designed and produced in a timely manner and align to wider messages and are on brand.

People-focused

Be the ‘ go to ’ person for expertise on how to deliver and manage this programme. Represent the end user and support teams throughout and understand the experiences of both the customer and teams supporting the processes. Assist in the provision of transition support to a sustainable business-as-usual environment.

You will need

• Have a proven track record in delivering technology and/or infrastructure; having done so across multiple teams in multiple geographies
• Have experience of building credible relationships and influencing senior management & leadership teams
• Strong Project, Stakeholder & Programme management skills
• Strong vendor management and negotiating skills.
• Exceptional reporting skills for Programmes and financial forecasting
• Excellent communication & influencing skills and adaptability to changes
• Experience working with geographically diverse teams; programme, product, engineering & software development

Whats in it for you?

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.Click Hereto find out more!

• Annual bonus scheme of up to 20% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• Private medical insurance.
• 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.

The above information is a shortened summary, refer to our policies for full details

About Us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application,click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.

When you join us in this role, you'll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.