Online Operations Lead – Retail Logistics & Team Growth

Asda Stores Ltd; Halifax; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Colleague discount

Discretionary bonus

Electric car scheme

Eye tests

Company pension

Wellbeing support

Inclusion networks

Parental leave

Recognition programme

Service discounts

Job summary

Asda Stores Ltd is seeking an Online Manager in Halifax to lead the in-store online operation, ensuring smooth daily running and strong customer focus. You will manage resources, drive picking accuracy, and implement data-led decisions to support the online shrink agenda and rota planning.

The role requires experience in online retail, strong organizational skills, and flexibility to work days including weekends. A comprehensive benefits package is provided.

Qualifications

• Experience leading teams in a complex online retail environment.
• Proven ability to plan and execute trading activity on the shop floor.

Responsibilities

• Oversee day-to-day online operation in-store.
• Coordinate picker and driver resource through rota planning.
• Drive availability, picking accuracy, and customer satisfaction.
• Lead and develop team to deliver best customer service.

Skills

Team leadership

Online retail knowledge

Customer service

Organisational skills

Job description

Asda Stores Ltd is seeking an Online Manager in Halifax to lead the in-store online operation, ensuring smooth daily running and strong customer focus. You will manage resources, drive picking accuracy, and implement data-led decisions to support the online shrink agenda and rota planning.

The role requires experience in online retail, strong organizational skills, and flexibility to work days including weekends. A comprehensive benefits package is provided.