Online Assistant

Rozgoo; Exeter; On-site; GBP 18,000 - 21,000; Full time

Job summary

Rozgoo is looking for staff to pick and prepare online order groceries on the shop floor for home delivery. The role includes substituting items when out of stock, and using a handheld device to plan routes around the store to complete each order efficiently.

You will also support behind the scenes by handling customer queries, processing orders, and helping to load vans for Home Delivery Drivers.

Qualifications

Responsibilities

• Picking best quality products for online orders ready for delivery.
• Offering substitutions when items are out of stock.
• Using a handheld device to plan routes and manage order processing.
• Assisting with customer queries, processing orders and loading vans for Home Delivery Drivers.

Job description

What you'll be doing:

Picking and selecting the best quality products on the shop floor that online customers have ordered ready for it to be delivered to their doorsteps - or providing brilliant substitutions where products are out of stock Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers…