Online Assistant

Sainsbury's; Ellesmere Port; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking an enthusiastic Online Assistant to join their dynamic team. In this hands-on role, you will ensure that online customer orders are fulfilled efficiently, whether on the shop floor or in the warehouse. Your attention to detail and ability to handle technology will be key as you pick high-quality products and support timely deliveries. With a commitment to inclusivity and a range of employee benefits, this position offers a fantastic opportunity to thrive in a fast-paced environment while making a positive impact on customer experiences.

Benefits

Nightshift premium

10% shopping discount

Free food and hot drinks

Generous holiday entitlement

Discounts on gym memberships

Family leave

Matching pension contributions

Share schemes

Wellbeing support

Qualifications

• Must be comfortable with new technology and active in lifting shopping containers.
• Attention to detail is crucial for fulfilling online orders accurately.

Responsibilities

• Pick orders on the shop floor and ensure high-quality product selection.
• Support customer queries and assist online drivers with deliveries.

Skills

Attention to detail

Comfort with technology

Physical fitness (lifting 15kg)

Education

Passed school leaver’s age

Job description

Love food, shopping, and a fast-paced work environment? Join our team as an Online Assistant! This hands-on role ensures our online customer orders are fulfilled efficiently, from clicking the order button on our website to delivering shopping to customers' doorsteps.

As an Online Assistant, you might be on the shop floor picking orders, selecting high-quality products, and ensuring accuracy. Alternatively, you could work in our online warehouse, supporting customer queries, processing orders at the tills, or assisting our online drivers with loading vans to ensure timely deliveries.

In any role, you'll take pride in doing right by our customers and pay close attention to detail. Comfort with new technology and being active, including lifting and moving shopping containers up to 15kg, are important.

We are committed to creating an inclusive environment where colleagues can thrive and customers enjoy shopping with us.

If shifts include hours before 6am or after 11pm, you must be at least 18 years old.

Applicants must have passed the school leaver’s age. For your country's school leaver age, visit: https://www.gov.uk/know-when-you-can-leave-school

We offer a competitive pay rate and a range of benefits:

• Nightshift premium of £2.45 per hour for hours between midnight and 5am (if applicable).
• 10% shopping discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% on Fridays and Saturdays at Sainsbury’s and at Argos on pay days.
• Free food and hot drinks in all stores.
• Generous holiday entitlement based on hours worked.
• Discounts on gym memberships, restaurants, holidays, and retail vouchers.
• Family leave including maternity and paternity leave.
• Matching pension contributions between 4-7.5%.
• Sainsbury’s share schemes to buy shares at discounted prices and monthly share purchases from gross salary.
• Wellbeing support, including free access to our Employee Assistance Programme.