OnDemand Revenues & Benefits Specialist

Civica; Leeds; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

25 Days Annual Leave + bank holidays

Pension Contribution - 5% employer match

Private Medical Insurance

Health Cash Plan

Electric Vehicle (EV) Scheme

Job summary

A leading software provider in the UK is seeking a Revenues, Housing Benefits, Assessment & OnDemand Officer to support Local Authorities in delivering financial and benefits services. The successful candidate will manage claims, resolve queries, and ensure compliance with legislation. Candidates should have a minimum of 3 years experience in the field, strong communication skills, and an ability to make confident decisions. This role offers a varied working environment and the chance to impact communities positively.

Qualifications

• Minimum 3 years' experience in Revenues and/or Benefits.
• Strong working knowledge of relevant legislation.
• Excellent communication skills — written & verbal.

Responsibilities

• Handle overpayments, refunds & payment arrangements.
• Assess and process Housing Benefit & Council Tax Support claims.
• Ensure compliance with legislation, policy & DWP guidance.

Skills

Experience in Revenues and/or Benefits

Strong communication skills

Decision-making ability

Organizational skills

Job description

A leading software provider in the UK is seeking a Revenues, Housing Benefits, Assessment & OnDemand Officer to support Local Authorities in delivering financial and benefits services. The successful candidate will manage claims, resolve queries, and ensure compliance with legislation. Candidates should have a minimum of 3 years experience in the field, strong communication skills, and an ability to make confident decisions. This role offers a varied working environment and the chance to impact communities positively.