Oncology Patient Services Coordinator

Icon UK Limited; Newport; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Annual leave 25 days

Pension scheme

Life assurance

Employee wellbeing program

Job summary

Icon UK Limited is opening a Cancer Centre in Newport, South Wales, and seeks an organised administrator to support front-desk and outpatient services in a specialist healthcare environment. You will coordinate patient appointments, process referrals, and assist clinical teams with accurate administration.

The ideal candidate has experience as an administrator or receptionist with excellent communication, attention to detail, and the ability to manage multiple tasks in a fast-paced setting.

Qualifications

• Experience as administrator or receptionist with excellent communication and interpersonal skills.
• Strong attention to detail and ability to manage multiple tasks.
• Proficient in Microsoft Office and familiar with healthcare systems.
• Oncology knowledge is advantageous.

Responsibilities

• Provide a professional and welcoming reception service, managing patient appointments and enquiries.
• Coordinate outpatient appointments, ensuring accurate scheduling, documentation, and communication with patients and clinical teams.
• Process and track referrals, treatment plans, and reports (including PET scans), ensuring accuracy, confidentiality and timely distribution.
• Support wider administrative and medical secretary duties, maintaining records, preparing clinic lists and ensuring smooth service delivery.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Multitasking

Healthcare knowledge

Tools

Microsoft Office

Job description

Icon UK Limited is opening a Cancer Centre in Newport, South Wales, and seeks an organised administrator to support front-desk and outpatient services in a specialist healthcare environment. You will coordinate patient appointments, process referrals, and assist clinical teams with accurate administration.

The ideal candidate has experience as an administrator or receptionist with excellent communication, attention to detail, and the ability to manage multiple tasks in a fast-paced setting.