Medical Secretary

The Pharmaxo Group; Greater London; On-site; GBP 22,000 - 28,000; Part time

Benefits offered by this job

25 days annual leave

Salary Sacrifice Pension

Life Assurance

Wellbeing support

Ignite benefits platform

Job summary

Icon Group is seeking an Oncology Medical Secretary at Icon Cancer Centre London to support patient experience and multidisciplinary teams. The role focuses on clinic operations, documentation, and appointment coordination in a fast-paced cancer centre environment.

Ideal candidates are experienced administrators or medical secretaries with strong Microsoft Office skills, excellent communication, and the ability to handle sensitive information discreetly.

Qualifications

• Experience as a medical secretary or administrator with excellent communication and interpersonal skills.
• Proven ability to manage sensitive information with professionalism.
• Strong organisational, prioritisation and time management skills.

Responsibilities

• Coordinate patient pathways, including scheduling appointments, managing referrals and supporting treatment planning administration.
• Provide comprehensive medical secretarial support, including clinic preparation and maintaining accurate patient records.
• Act as a central point of contact for patients and clinicians, delivering a professional, compassionate service.

Skills

Organisational skills

Communication

Microsoft Office

Attention to detail

Tools

Microsoft Office

Job description

Highlights

Location: Icon Cancer Centre London
Contract Type: Permanent
Hours: Part Time

Role Overview

We are looking for a highly organised and compassionate Oncology Medical Secretary to support the delivery of exceptional patient experience within a specialist cancer centre setting. Acting as a key point of contact for patients, consultants and multidisciplinary teams, you will play a vital role in ensuring smooth clinic operations, accurate medical documentation and seamless coordination of appointments and treatment pathways. We are looking for an experienced administrator or medical secretary with excellent communication and interpersonal skills, strong attention to detail, and the ability to manage sensitive information with professionalism.

The ideal candidate will be confident working in a fast-paced environment, proficient in Microsoft Office and familiar with healthcare systems, and demonstrate strong organisational, prioritisation and time management skills. Experience within Oncology or a healthcare setting is desirable, alongside a proactive, flexible approach and commitment to delivering high-quality, patient-centred service.

Key responsibilities

• Coordinate patient pathways, including scheduling appointments, managing referrals and supporting oncology treatment planning administration and follow-up
• Provide comprehensive medical secretarial support, including clinic preparation, transcription and maintaining accurate patient records
• Act as a central point of contact for patients, delivering a professional, compassionate service and managing enquiring effectively
• Support day-to-day administrative operations, ensuring accuracy, confidentiality, and smooth clinic and service delivery.

Benefits

• Annual Leave: We offer 25 days + bank holidays (increasing to 27 days after 3 years' service)
• Salary Sacrifice Pension: We offer an auto-enrolment pension from day 1 with a standard contribution of 5% employee, and 4% employer. You can also opt to enhance your contribution to 6%, to which the employer will also contribute 6%.
• Life Assurance: We offer a life assurance scheme equivalent to 3 x your annual salary.
• Wellbeing: The wellbeing of our people is extremely important to us, and we therefore offer an enhanced Employee Assistance Programme which offers holistic wellbeing support from fully accredited counsellors and psychotherapists, in the form of on-demand advice and counselling for our people and their immediate family. This service covers mental health concerns, financial worries and physical health anxieties.
• Reward & Recognition: All staff have access to our 'Ignite' benefits platform where you will have instant access to savings, cashback and reloadable vouchers for hundreds of leading retailers and brands.

Company Introduction

Icon is a leading integrated healthcare provider with global reach across Australia, New Zealand, ASEAN, the United Kingdom and Germany.

The Group is built on a strong but simple mission - to deliver the best care possible, to as many people as possible, as close to home as possible.

We bring together all aspects of comprehensive cancer care, including medical oncology, radiation oncology, haematology, pharmacy, chemotherapy and sterile compounding, research and theranostics to deliver a true end-to-end seamless service for cancer patients internationally.

Icon Group was established in 2015 and the businesses that form Icon have been pillars of the Australian and ASEAN healthcare community for decades. In 2024, Icon expanded into the UK by bringing Pharmaxo Group into the Icon family, alongside a strategic partnership with Nuffield Health and it's first cancer centre in Wimbledon, Icon Cancer Centre London. In 2025, we announced our strategic partnership with Evidia in Germany.

With our operations expanding across the globe, this role offers a valuable opportunity to join the team and make an impact.

At the heart of Icon, there is a clear set of values that guide how work, make decision and support one another every day. We are committed to creating an inclusive, respectful and collaborative environment where everyone can thrive and contribute their best. When you join our team, you'll be a part of a culture that not only talks about its values, but brings them to life in a meaningful way.

To learn more about us, please visit: Cancer care careers UK | Join a growing team at Icon Cancer Centre UK

Closing Date: 31/10/2026