Onboard Host

jobs24.co.uk; Liverpool; On-site; Full time

Job summary

Join a premier provider of catering and onboard services to the British Railway Industry, where you will deliver outstanding customer service on trains. This exciting role involves engaging with passengers, ensuring their needs are met, and achieving sales targets. With rotational shifts and full-time hours, you will be part of a dedicated team committed to excellence. Enjoy a competitive pay rate of £12.00 per hour plus commission, along with a variety of employee benefits, including discounts at popular brands, health support, and opportunities for internal growth. This is your chance to build a rewarding career in a dynamic environment!

Benefits

Up to 50% discount on various brands

75% discount on SSP brands during work hours

Access to award-winning training

Internal growth opportunities

Health and wellbeing support

UK Pension Plans

Life assurance

Cycle to Work Scheme

£400 for successful referrals

28 days holiday pro rata

Qualifications

• Ability to work in a dynamic and fast-paced environment.
• Experience in customer service and sales is beneficial.

Responsibilities

• Provide exceptional service on TPE trains and manage stock effectively.
• Assist passengers and meet sales targets independently.

Skills

Outstanding customer service

Adaptability

Sales targets achievement

Job description

Responsibilities:

1. Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
2. Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
3. Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
4. Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.

Requirements:

Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.

Company Overview:

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

Pay Rate: £12.00 per hour plus commission.

Hours: Full Time (39 hours). Shifts: Rotational shifts between 6am and 9pm, including some weekends.

Employee Benefits:

1. Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
2. Up to 75% discount off on SSP brands during work hours.
3. 20% discount across our Catering, Whistlestop and Urban Express units (T&Cs apply).
4. Access to award-winning training, apprenticeships and development.
5. Internal Growth Opportunities: Build your career with us! 70% of our Managers are internal promotions.
6. Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.
7. Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
8. UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
9. Get rewarded with £400 for successful referrals.
10. 28 days holiday pro rata, inclusive of Bank Holidays.
11. Rewards & Recognition such as RG Stars, Extra Mile Vouchers, and more.
12. Duty and Leisure pass for TPE after probation.