On-Site Service Coordinator – Maintenance & Admin

Orona UK; Cannock Wood; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Attractive Salary

Holiday Allowance

Pension

Life Insurance

Health & Wellbeing

Eye Care

Long Service Awards

Referral Rewards

Training & Development

Job summary

Orona UK is seeking a Service Coordinator to join the Cannock office on site. You will work with the Service and Account Managers to ensure the maintenance team delivers outstanding service, provide administrative and commercial support, including preparing estimates, issuing repair quotations, and following up on actions.

The role requires strong Microsoft Office skills, ability to work independently, good interpersonal skills, and precise administration to maintain records and reporting for

Qualifications

• Proficient with Microsoft Word, Excel and databases.
• Able to communicate clearly with customers via email and phone.
• Organise files and information in a structured, easily retrievable way.
• Attention to detail to ensure accuracy in all tasks.

Responsibilities

• Update internal systems on receipt of customer orders and insurance works.
• Maintain regular contact with customers to book suitable dates for works.
• Order materials with support from technicians and manage inwards materials.
• Close completed repairs and ensure monthly targets are achieved.

Skills

Microsoft Office

Customer communication

Administration

Detail oriented

Job description

Orona UK is seeking a Service Coordinator to join the Cannock office on site. You will work with the Service and Account Managers to ensure the maintenance team delivers outstanding service, provide administrative and commercial support, including preparing estimates, issuing repair quotations, and following up on actions.

The role requires strong Microsoft Office skills, ability to work independently, good interpersonal skills, and precise administration to maintain records and reporting for