On-site Security Service Engineer – CCTV & Access Control

Johnson Controls; Sunbury-on-Thames; On-site; GBP 36,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Optional overtime

Pension matching

Company vehicle

25 days holiday plus bank holidays

Training provided

Health & Safety programs

Job summary

Johnson Controls is seeking a Security Engineer to maintain CCTV and Access Control systems for blue chip clients. The role involves site visits, some installation work, and close liaison with the service team to ensure top-tier service and ongoing skill development.

We value a customer-focused, team-oriented professional who can perform under pressure, meet KPIs, and contribute to a safe, compliant working environment. Training and progression opportunities are available.

Qualifications

• 3+ years of experience in CCTV, Access Control and Intruder Systems.
• Strong analytical and diagnostic abilities with reporting skills.
• Willingness to work extra hours, including weekends when required.

Responsibilities

• Managing paperwork and records accurately.
• Ensuring customer expectations are met and service levels maintained.
• Managing workload and contributing to KPI achievement.
• Collaborating with team to deliver high-quality service.
• Providing excellent customer service and professional conduct.
• Adhering to company guidelines, health and safety rules, and dress standards.
• Completing required documentation punctually and accurately.

Skills

Security/CCTV/Access Control

Analytical and Diagnostic Skills

Planning

Communication skills

Time keeping

Flexible approach to work

Customer service

Team Player

Self-motivated

Practical and adaptable

Cooperative and helpful

Job description

Johnson Controls is seeking a Security Engineer to maintain CCTV and Access Control systems for blue chip clients. The role involves site visits, some installation work, and close liaison with the service team to ensure top-tier service and ongoing skill development.

We value a customer-focused, team-oriented professional who can perform under pressure, meet KPIs, and contribute to a safe, compliant working environment. Training and progression opportunities are available.