On-Site Operations & Reception Assistant

Dunhillmedical; Sheffield; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Annual leave included

Pensions scheme

Flexible working opportunities

Development and wellbeing

retail discounts

Job summary

The University of Sheffield is inviting applications for an Operational Support Assistant to deliver high-quality reception and administrative support in the School of Medicine & Population Health (SMPH West). You will be the first point of contact for enquiries and help triage requests with compassion and accuracy.

Join a team that values dedicated service, flexible working options, and opportunities for development.

Qualifications

• Five GCSEs at Grade C or above including Maths and English (or equivalent experience).
• Excellent IT skills including knowledge of Microsoft Office and/or Google Drive.
• Excellent communication skills, both written and verbal.

Responsibilities

• Act as first point of contact for School enquiries at the Medical School reception and provide guidance to students, staff, and visitors.
• Provide general admin support by maintaining and updating records, databases, filing systems, phone/email lists and committee terms of reference and membership lists.
• Carry out travel and accommodation bookings for the School, ensuring that the University financial regulations are adhered to.
• Perform a variety of financial administrative tasks, including creating requisitions where appropriate, goods receipting, and coding purchasing cards.
• Provide administrative support for recruitment activities, including job postings, application processing, interview coordination, pre-employment checks, onboarding, and maintaining recruitment records.
• In collaboration with colleagues, plan and coordinate School events, workshops, and meetings to a high standard.
• Maintain the Schoolʼs Staff Handbook and externally facing web pages, creating pages and layouts, monitoring information, and liaising with staff to ensure information is accurate and up to date.
• Act as the departmental contact for building maintenance, liaising with Estates and Facilities Management, reporting faults using the EFM Self Service.
• Support senior staff in ensuring the School's compliance with Health and Safety, Information Management, and Security requirements.
• Provide support as required across the Professional Services team in key operational areas in the event of absence/peaks in workload, including events, conferences and seminars.

Skills

Excellent communication

Organisational skills

Time management

Attention to detail

Teamwork

Flexibility

Initiative

Education

Five GCSEs including Maths and English

Tools

Microsoft Office

Google Drive

Job description

The University of Sheffield is inviting applications for an Operational Support Assistant to deliver high-quality reception and administrative support in the School of Medicine & Population Health (SMPH West). You will be the first point of contact for enquiries and help triage requests with compassion and accuracy.

Join a team that values dedicated service, flexible working options, and opportunities for development.