On-Site Operations Lead - PM Shift

Winner Recruitment; Smethwick; On-site; GBP 17,000 - 18,000; Full time

Benefits offered by this job

Full training and ongoing support

Supportive team environment

Opportunity to join growing WINNER Rek

Job summary

WINNER Recruitment is seeking an organised On-Site Coordinator to join our busy on-site team at B66 1BY. The role supports the smooth day-to-day operation by managing bookings, supporting agency workers, liaising with the client and maintaining high service levels.

Training begins at our Hinckley site (LE10 3FF) before you transfer to the on-site location. Working pattern is PM shift 14:00–22:00, Monday to Friday; pay £12.71–£13.33 per hour, dependent on experience, with opportunities for

Qualifications

• Previous experience in recruitment, administration, customer service or an operational support role is desirable.
• Excellent computer skills and confidence using Microsoft Office and internal systems.
• Strong organisational skills with the ability to prioritise a busy workload.
• Excellent attention to detail.
• Professional and confident telephone manner.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• A proactive approach with excellent problem‑solving and decision‑making skills.
• Flexibility to adjust start times between 2:00 PM and 5:00 PM to meet operational demands.

Responsibilities

• Managing daily workforce bookings and shift allocations.
• Completing on‑site worker check‑ins and supporting attendance management.
• Providing day‑to‑day support to the WINNER Recruitment on‑site team.
• Liaising with the client to ensure operational requirements are met.
• Managing holiday requests and maintaining accurate records.
• Supporting worker queries and providing excellent customer service.
• Monitoring and maintaining on‑site stock levels, including PPE and office supplies.
• Updating internal systems and maintaining accurate administrative records.
• Making informed decisions to support the smooth running of the operation.
• Communicating effectively with workers, clients and colleagues both over the phone and face‑to‑face.
• Supporting recruitment and compliance activities when required.
• Ensuring company policies and procedures are followed at all times.

Job description

WINNER Recruitment is seeking an organised On-Site Coordinator to join our busy on-site team at B66 1BY. The role supports the smooth day-to-day operation by managing bookings, supporting agency workers, liaising with the client and maintaining high service levels.

Training begins at our Hinckley site (LE10 3FF) before you transfer to the on-site location. Working pattern is PM shift 14:00–22:00, Monday to Friday; pay £12.71–£13.33 per hour, dependent on experience, with opportunities for