On-Site Operations & Engagement Specialist

Randstad UK; Desford; On-site; GBP 27,000 - 36,000; Full time

Job summary

Randstad UK is seeking an On-Site Operations Guru in Desford to act as the primary face of the service for workers and clients. You will manage daily engagement, host client meetings, and run worker surgeries to resolve day-to-day issues.

You will also onboard new starters, maintain live data across systems, and handle lifecycle events including employee relations and leaver processes, reporting back to the Account Manager to drive growth.

Qualifications

• People-oriented with strong stakeholder management.
• Outstanding administrative and data management skills.
• Comfort with software and databases; quick to learn new tools.
• Proactive, organized, and dependable in a busy account.

Responsibilities

• Split time between face-to-face stakeholder engagement and back-office system upkeep.
• Lead worker and client engagement as the primary on-site contact.
• Ensure accurate live data within systems and databases.
• Manage onboarding, employee relations, and end-to-end leaver processes.
• Report insights to the Account Manager to support growth and relationships.

Skills

People person

Admin guru

Tech-savvy

Proactive problem solver

Job description

Randstad UK is seeking an On-Site Operations Guru in Desford to act as the primary face of the service for workers and clients. You will manage daily engagement, host client meetings, and run worker surgeries to resolve day-to-day issues.

You will also onboard new starters, maintain live data across systems, and handle lifecycle events including employee relations and leaver processes, reporting back to the Account Manager to drive growth.