On-site Luxury Homeware Specialist

Harrods; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Harrods in London seeks a Sales Associate for the Homeware department, covering Cookshop and Porcelain. You will deliver world-class customer experiences, tailor service to each client, and build a strong client base while showcasing extensive product knowledge in homeware.

The role is on-site, with weekends, evenings, and holidays as required, in a luxury retail setting. You will engage with customers, maintain store standards, and collaborate with the team to drive sales and create memorable

Qualifications

• Strong foundation in retail, technology sales, customer service or hospitality.
• Excellent product knowledge and ability to translate features into customer-friendly advice.
• Excellent communication and interpersonal skills with customers and colleagues.
• Ability to thrive in a fast-paced luxury retail environment and build client relationships.

Responsibilities

• Understand and operate all POS systems.
• Build relationships with the team through integrity and trust.
• Maintain visual merchandising and shopfloor standards.
• Assist customers in finding the right homeware products.
• Provide advice on features, styles and solutions; deliver excellent service.

Skills

Retail experience

Customer service

Communication skills

Product knowledge

Interpersonal skills

Flexibility

Job description

Harrods in London seeks a Sales Associate for the Homeware department, covering Cookshop and Porcelain. You will deliver world-class customer experiences, tailor service to each client, and build a strong client base while showcasing extensive product knowledge in homeware.

The role is on-site, with weekends, evenings, and holidays as required, in a luxury retail setting. You will engage with customers, maintain store standards, and collaborate with the team to drive sales and create memorable