Brand Specialist — Luxury Retail & Client Experience Leader

Harrods; Knightsbridge; Presencial; GBP 28.000 - 38.000; Jornada completa

Descripción de la vacante

Harrods is seeking a Brand Specialist to drive sales and elevate the brand within the Knightsbridge store. You will build a loyal client base, host training for colleagues, and identify opportunities through events and cross-store partnerships.

The role focuses on strong stock management, visual merchandising, and external brand liaison to ensure premier product availability. You will work across a 37.5-hour week, five days on a rota, reporting on brand performance and developing tailored

Formación

• Develop and nurture client relationships to drive loyalty and repeat business.
• Host and support training sessions for colleagues, sharing brand knowledge and best practices.
• Identify opportunities to boost sales through events, clientelling, and store partnerships.
• Deliver high standards of visual merchandising and ensure strong product availability through stock management.
• Act as main contact for brand reps externally and compile detailed weekly reports.

Responsabilidades

• Build and maintain long-lasting client relationships to drive repeat business and brand loyalty.
• Host and support training sessions for colleagues, sharing brand knowledge and best practices.
• Identify opportunities to increase sales through events, clientelling, and cross-store partnerships.
• Deliver exceptional standards of visual merchandising and ensure strong product availability through effective stock management.
• Act as the key point of contact for brand representatives externally, compiling detailed weekly reports and building strong, trusted relationships.

Conocimientos

Client relationships

Training delivery

Brand knowledge

Industry awareness

Organisational skills

Analytical mindset

Descripción del empleo

Harrods is seeking a Brand Specialist to drive sales and elevate the brand within the Knightsbridge store. You will build a loyal client base, host training for colleagues, and identify opportunities through events and cross-store partnerships.

The role focuses on strong stock management, visual merchandising, and external brand liaison to ensure premier product availability. You will work across a 37.5-hour week, five days on a rota, reporting on brand performance and developing tailored