Luxury Homeware Sales Associate — Bespoke Interiors

Soho House & Co.; Greater London; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Discounts at Soho House

Enhanced Pension Scheme

Paid charity days

Food and training programmes

Team events

Job summary

Soho House is seeking a Sales Assistant for our Central London Soho Home store. This full-time role focuses on delivering exceptional service, sharing product knowledge, and driving sales in a luxury homeware environment.

You will greet customers, offer styling advice, maintain store standards, and contribute to achieving daily targets while upholding Soho House’s distinctive brand experience.

Qualifications

• Experience in a high-end interiors or lifestyle retail store.
• Passion for interiors, design and home styling.
• Professional, confident and customer-focused.
• Creative flair and ability to inspire customers with styling ideas.
• Excellent communication with customers and team members.
• Flexible and adaptable to retail environment.
• Team player ready to support colleagues and store culture.
• Experience in furniture and lighting sales is advantageous.

Responsibilities

• Deliver exceptional, personalised service to create memorable experiences and build customer loyalty.
• Greet and engage customers warmly, offering attentive and professional support.
• Share confident product knowledge, including materials, styles and availability in-store and online.
• Suggest suitable alternatives when items are unavailable and guide the customer journey.
• Understand customer needs and provide tailored recommendations.
• Use service skills to drive conversions and support sales goals.
• Contribute to daily and weekly sales targets while maintaining customer satisfaction.
• Keep displays well-stocked and maintain store cleanliness and presentation standards.
• Provide feedback to managers on customer preferences and product performance.

Skills

Customer service

Product knowledge

Communication

Retail experience

Team player

Flexibility

Styling ideas

Visual merchandising

Tools

POS systems

Job description

Soho House is seeking a Sales Assistant for our Central London Soho Home store. This full-time role focuses on delivering exceptional service, sharing product knowledge, and driving sales in a luxury homeware environment.

You will greet customers, offer styling advice, maintain store standards, and contribute to achieving daily targets while upholding Soho House’s distinctive brand experience.