On-Site IT Support Engineer for VIP & Hardware

Excis Compliance; Chester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Excis Compliance is hiring a Deskside Support Engineer in Chester. This role focuses on providing on-site technical support for desktops, laptops, and peripherals, including resolving hardware and software issues. Successful candidates will have strong Microsoft Windows and 365 knowledge, effective communication skills, and the ability to work with third-party vendors.

Join a collaborative team that values innovation and provides a supportive environment for professional growth. Competitive compensation is offered.

Qualifications

• Strong knowledge of Microsoft Windows (current and legacy) and Microsoft 365 tools.
• Familiarity with Active Directory and Azure Active Directory.
• Excellent interpersonal and communication skills.

Responsibilities

• Provide on-site support for desktops, laptops, printers, and mobile devices.
• Troubleshoot hardware and software issues across Windows platforms.
• Maintain documentation and manage incidents through ticketing tools.

Skills

Microsoft Windows knowledge

Microsoft 365 proficiency

Interpersonal and communication skills

Experience with ticket management systems

Tools

Remote desktop tools

Active Directory familiarity

Job description

Excis Compliance is hiring a Deskside Support Engineer in Chester. This role focuses on providing on-site technical support for desktops, laptops, and peripherals, including resolving hardware and software issues. Successful candidates will have strong Microsoft Windows and 365 knowledge, effective communication skills, and the ability to work with third-party vendors.

Join a collaborative team that values innovation and provides a supportive environment for professional growth. Competitive compensation is offered.