On-Site IT Field Technician – Regional Travel + Van

Focus Resourcing Limited; Oldham; Vor Ort; GBP 24.000 - 29.000; Vollzeit

Benefits dieser Stelle

Private healthcare

Death in service

Group income protection

Company pension

23 days holiday

Zusammenfassung

Focus Resourcing Limited is seeking an IT Field Technician to cover Oldham/Bolton region. You will perform on-site health checks, diagnose and resolve EPOS, network and business system issues, and liaise with IT providers and contractors to coordinate fixes.

The role requires robust IT maintenance and fault diagnosis skills, excellent customer service, and a full clean driving license. DBS clearance is expected. A company van is provided and travel is regional with some overnight stays.

Qualifikationen

• Experience in IT maintenance and fault diagnosis covering hardware, networks and systems.
• Excellent customer service skills with clear communication to internal and external stakeholders.
• Flexible hours and location across Oldham/Bolton region.
• Full clean driving license.
• DBS check clean (background check) required.

Aufgaben

• Visit customer sites to diagnose and resolve EPOS, network, and business system issues.
• Capture photographic evidence and compile clear, actionable reports.
• Coordinate fixes with management, IT providers and third parties.
• Mediate IT solutions between franchisees, service desks, and IT contractors.
• Ensure accurate stock tracking and report completion for smooth operations.
• Keep stakeholders informed and updated at all times.

Kenntnisse

IT maintenance

Fault diagnosis

Hardware

Networks

Customer service

Jobbeschreibung

Focus Resourcing Limited is seeking an IT Field Technician to cover Oldham/Bolton region. You will perform on-site health checks, diagnose and resolve EPOS, network and business system issues, and liaise with IT providers and contractors to coordinate fixes.

The role requires robust IT maintenance and fault diagnosis skills, excellent customer service, and a full clean driving license. DBS clearance is expected. A company van is provided and travel is regional with some overnight stays.