On-Site IT Desktop Support Engineer (Level 1/2) – Burton

Fortis Hayes; Burton upon Trent; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global household brand is seeking an On-Site IT Desktop Support Engineer in Burton upon Trent. The successful candidate will provide hardware and software support, manage IT infrastructure, and ensure seamless operations. Candidates should have 3-5 years of IT experience, strong troubleshooting skills, and exceptional customer service abilities. This long-term role offers growth in a dynamic environment.

Benefits

Growth opportunities

Structured workflow

Impact on global healthcare IT ecosystem

Qualifications

• 3-5 years IT experience required.
• Networking basics (TCP/IP, Ethernet) knowledge is necessary.
• Own car and valid driving license required.

Responsibilities

• Image/deploy devices (Win 10/MacOS) and manage hardware refresh.
• Lead inventory management, spare parts tracking, and depot services.

Skills

Hardware troubleshooting

Software troubleshooting

Exceptional customer service

Team collaboration

Adaptability

Education

A+/MCP certifications

Job description

A global household brand is seeking an On-Site IT Desktop Support Engineer in Burton upon Trent. The successful candidate will provide hardware and software support, manage IT infrastructure, and ensure seamless operations. Candidates should have 3-5 years of IT experience, strong troubleshooting skills, and exceptional customer service abilities. This long-term role offers growth in a dynamic environment.