On-Site Installations & Operations Coordinator

Office Angels; Sutton; On-site; GBP 25,000 - 40,000; Full time

Benefits offered by this job

Company pension scheme.

Free on-site parking.

Casual dress.

Job summary

Office Angels is recruiting for a Warehouse Operations Administrator in Sutton. This permanent, full-time, on-site role combines office administration, customer service, and installation scheduling with hands-on operational support.

The successful candidate will coordinate installation activities, communicate with customers and field teams, and ensure smooth day-to-day operations while maintaining safety standards and a proactive service mindset. Regular manual handling is involved.

Qualifications

• Experience in an office administration, scheduling, or similar role.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong verbal and written communication skills.
• Confident and professional telephone manner.
• Strong customer service skills and the ability to build positive relationships.
• Ability to work proactively and use initiative.
• Physically fit and comfortable carrying out manual handling and heavy lifting.
• Good team player with a flexible and hands-on approach.
• Competent IT skills, including Microsoft Office applications.

Responsibilities

• Manage and coordinate installation schedules and diaries.
• Liaise with customers to arrange and reschedule installation appointments.
• Communicate with installation teams to ensure efficient diary management.
• Respond to scheduling changes and resolve issues as they arise.
• Handle customer enquiries via telephone and email.
• Provide a professional and friendly point of contact for customers.
• Support general office administration and business operations.
• Assist with the safe lifting and movement of heavy objects when required.
• Work collaboratively with colleagues across the business to support operational efficiency.
• Use initiative and problem‑solving skills to maintain service standards in a fast‑paced environment.

Skills

Office administration

Scheduling

Customer service

Communication

IT proficiency

Team player

Tools

Microsoft Office

Job description

Office Angels is recruiting for a Warehouse Operations Administrator in Sutton. This permanent, full-time, on-site role combines office administration, customer service, and installation scheduling with hands-on operational support.

The successful candidate will coordinate installation activities, communicate with customers and field teams, and ensure smooth day-to-day operations while maintaining safety standards and a proactive service mindset. Regular manual handling is involved.