On-Site Field Service Engineer - Mechanical & Electrical

Cargotec Corporation; Northallerton; On-site; GBP 26,000 - 36,000; Full time

Job summary

Hiab in Northallerton, UK, is seeking a Field Service Engineer to service and repair Hiab and third-party equipment on customer sites, delivering high-quality service with product knowledge and strong customer focus.

You will work on-site with a multi-skilled engineering background, driving safety and accuracy in maintenance, warranties, and inspections, building lasting relationships with clients while following company procedures.

Qualifications

• Engineering qualification in mechanical or electrical field.
• Proven ability to service and repair equipment at customer sites.
• Strong focus on customer satisfaction and safety procedures.

Responsibilities

• Undertakes servicing of Hiab or third party equipment at customer sites.
• Complete all service, repair, warranty and inspection jobs allocated daily, to a high quality standard.
• Build strong rapport with customers through professional behaviour and a customer-focused mindset.
• Respond to routine enquiries about technical aspects of products and services.
• Complete all job-related paperwork accurately to ensure correct invoicing.
• Troubleshoot, investigate, and resolve standard technical problems to maintain satisfaction.
• Develop skills and knowledge of the organisation’s products and service.
• Carry out tasks in a safe manner, following safety rules and regulations.
• Support efforts to reduce accidents by reporting unsafe actions and participating in Safety activities.

Skills

Multi-skilled engineer

Customer-focused

Quality oriented

Flexibility

Self-starter

Driver's license

Education

Mechanical/Electrical Engineering qualifications

Job description

Hiab in Northallerton, UK, is seeking a Field Service Engineer to service and repair Hiab and third-party equipment on customer sites, delivering high-quality service with product knowledge and strong customer focus.

You will work on-site with a multi-skilled engineering background, driving safety and accuracy in maintenance, warranties, and inspections, building lasting relationships with clients while following company procedures.