On-Site Facilities Lead (6-Month Contract)

Jones Lang LaSalle Incorporated; England; Remote; GBP 42,000 - 52,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Facilities Manager for an on-site role in Norfolk to oversee facilities operations across multiple branches and commercial offices. The role combines hands-on management with leadership of engineers and technicians to deliver reliable service.

You will engage with client stakeholders, manage budgets and ensure health and safety compliance, while developing a motivated, high-performing team to meet SLAs and KPIs.

Qualifications

• Proven experience managing facilities operations in a client-facing environment.
• Demonstrated experience leading and developing engineering or technical teams.
• Strong working knowledge of health and safety policies, risk assessments, and method statements.
• Experience managing statutory compliance logs and ensuring timely compliance reporting.
• Proficiency in managing budgets, including tracking monthly billing and controlling M&E invoicing costs.
• Experience conducting toolbox talks and maintaining attendance and training records.
• Solid understanding of planned and reactive maintenance processes and SLA/KPI management.
• Valid driving licence & own vehicle.

Responsibilities

• Proactively engage stakeholders to ensure that onsite client expectations are met and exceeded
• Build and develop effective client and stakeholder relationships across the sites you support
• Serve as the on-site key point of contact for all facilities services within the client's premises
• Develop and sustain a high-quality, well-motivated team, supporting each other's wellbeing along the way
• Ensure the provision of a safe working environment for all staff, contractors, and visitors
• Manage maintenance engineers day-to-day, including monthly one-to-ones, annual reviews, and objective setting
• Oversee planned maintenance tasks within contract scope, manage reactive calls and breakdowns, and report monthly SLAs to support performance reviews
• Manage your team of technicians to meet agreed SLAs and KPIs consistently
• Manage the control of contractors on site, reviewing risk assessments and method statements, supporting permit-to-work issuance, and ensuring site inductions are completed for engineering staff and third-party vendors

Skills

Facilities operations

Client-facing

Team leadership

Health & safety

Budget management

Contractor management

Job description

Jones Lang LaSalle Incorporated is seeking a Facilities Manager for an on-site role in Norfolk to oversee facilities operations across multiple branches and commercial offices. The role combines hands-on management with leadership of engineers and technicians to deliver reliable service.

You will engage with client stakeholders, manage budgets and ensure health and safety compliance, while developing a motivated, high-performing team to meet SLAs and KPIs.