On-Site Desktop & Infrastructure Support Engineer

DXC Technology Company; City of Edinburgh; On-site; GBP 32,000 - 52,000; Full time

Job summary

DXC Technology in Edinburgh seeks a Desktop & Infrastructure Support Engineer to join a hands-on team supporting a secure client environment. You will handle day-to-day desktop support while contributing to wider infrastructure projects across laptops, desktops, VDI and servers.

The role emphasizes problem-solving, collaboration with IT colleagues, and adherence to security practices within a large technology organisation.

Qualifications

• Solid technical background with hands-on desktop and infrastructure support experience.
• Experience across laptops, desktops, VDI and servers.
• Familiar with Microsoft SCCM and OS/app deployment.
• Knowledge of Microsoft Entra, Azure and Intune.
• Awareness of security concepts and incident documentation.

Responsibilities

• Provide day-to-day desktop and infrastructure support to users.
• Troubleshoot issues across laptops, desktops, VDI and servers.
• Assist in installation, configuration, maintenance and deployment of desktop/infrastructure technologies.
• Use SCCM for OS/app deployments and updates.
• Support security tooling like Trellix ePO and client-side agents.
• Maintain documentation, incident records and technical configurations.

Skills

Desktop support

Infrastructure support

VDI

Servers

Microsoft SCCM

Azure

Intune

Trellix ePO

Security concepts

Documentation

Education

Degree in a relevant subject

IT certifications (e.g., CompTIA, Microsoft)

Tools

SCCM tooling

VDI platforms

Job description

DXC Technology in Edinburgh seeks a Desktop & Infrastructure Support Engineer to join a hands-on team supporting a secure client environment. You will handle day-to-day desktop support while contributing to wider infrastructure projects across laptops, desktops, VDI and servers.

The role emphasizes problem-solving, collaboration with IT colleagues, and adherence to security practices within a large technology organisation.