On-site Customer Service & Sales Admin Team Lead

JDR Recruitment; Bamber Bridge; On-site; GBP 32,000 - 35,000; Full time

Job summary

We are seeking a motivated Team Leader to manage a busy Customer Service and Sales Administrators team at our Bamber Bridge office. You will lead by example, drive performance, and help the department hit its targets while maintaining high service standards.

This full‑time, office‑based role requires strong leadership, relationship building with customers and colleagues, and excellent time management to keep the team focused. Applicants must hold the full Right to Work in the UK.

Qualifications

• Experience in leading and developing a customer service/sales administration team.
• Ability to meet daily targets and service levels.
• Strong time management and organisational skills.

Responsibilities

• Motivate, coach, and develop the team through regular 1:1s, team meetings, and ongoing training.
• Monitor individual and team performance to ensure daily targets and service levels are met.
• Manage department schedules, including balancing workloads, holiday requests, and absence cover.
• Keep the team informed with clear, regular updates on company news and priorities.

Job description

We are seeking a motivated Team Leader to manage a busy Customer Service and Sales Administrators team at our Bamber Bridge office. You will lead by example, drive performance, and help the department hit its targets while maintaining high service standards.

This full‑time, office‑based role requires strong leadership, relationship building with customers and colleagues, and excellent time management to keep the team focused. Applicants must hold the full Right to Work in the UK.