On-site Customer Liaison Lead — Homes & Community Impact

A.C. Whyte & Co. Ltd; Dundee; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Company vehicle

Company pension scheme

Bonus Scheme

Free onsite parking

Enhanced Maternity

Enhanced Paternity

Personal development opportunities

Job summary

A prominent refurbishment company in Scotland is looking for a Customer Liaison Officer to enhance customer relations during building refurbishment projects. The ideal candidate should possess excellent interpersonal and communication skills, and have the ability to handle complex challenges while leading with professionalism. Responsibilities include managing customer concerns, collaborating with teams, and completing reports. This position offers a company vehicle, pension scheme, and personal development opportunities. Join a team committed to quality and trust in the construction sector.

Qualifications

• Experience in engaging with customers, clients, and contractors.
• Ability to take ownership of issues and find solutions.
• Full UK Driving License is essential.

Responsibilities

• Attend meetings to understand client and customer requirements.
• Communicate effectively between the site team and customers.
• Resolve customer issues quickly to deliver 'right first time'.
• Collaborate with internal teams and local authorities.

Skills

Excellent interpersonal skills

Organisational skills

Problem-solving skills

Ownership and leadership

Effective communication

Job description

A prominent refurbishment company in Scotland is looking for a Customer Liaison Officer to enhance customer relations during building refurbishment projects. The ideal candidate should possess excellent interpersonal and communication skills, and have the ability to handle complex challenges while leading with professionalism. Responsibilities include managing customer concerns, collaborating with teams, and completing reports. This position offers a company vehicle, pension scheme, and personal development opportunities. Join a team committed to quality and trust in the construction sector.