On-Site Account Manager

Winner Recruitment Ltd; Stafford; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus

Full training and ongoing support

Opportunity to join WINNER Recruitment

Supportive team environment

Free parking

On-site canteen

Company pension

Job summary

Winner Recruitment Ltd on-site team in England (WS11 8LD) is seeking an Account Manager to coordinate bookings, support agency workers and liaise with the client to maintain high service levels. This fast-paced role requires strong organisation and the ability to make decisions quickly within a busy operation.

The successful candidate will manage daily workforce bookings, check-ins, and stock/office records, while providing excellent customer service and working Monday to Friday, 12:00–20:00,

Qualifications

• Previous experience in recruitment, administration and operational support role is required.
• Excellent computer skills and confidence using Microsoft Office and internal systems.
• Strong organisational skills with the ability to prioritise a busy workload.
• Excellent attention to detail.
• Professional and confident telephone manner.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• A proactive approach with excellent problem-solving and decision-making skills.

Responsibilities

• Managing daily workforce bookings and shift allocations.
• Completing on-site worker check-ins and supporting attendance management.
• Liaising with the client to ensure operational requirements are met.
• Managing holiday requests and maintaining accurate records.
• Supporting worker queries and providing excellent customer service.
• Monitoring and maintaining on-site stock levels, including PPE and office supplies.
• Updating internal systems and maintaining accurate administrative records.
• Making informed decisions to support the smooth running of the operation.
• Communicating effectively with workers, clients and colleagues over emails/phone and face-to-face.
• Supporting recruitment and compliance activities when required.
• Ensuring company policies and procedures are followed at all times.

Skills

Organisational skills

Attention to detail

Communication skills

Teamwork

Problem solving

Tools

Microsoft Office

Internal systems

Job description

About the Role

WINNER Recruitment is looking for an organised, proactive and motivated Account Manager to join our busy on-site team based at WS11 8LD.

This is a fast-paced operational role where no two days are the same. You will play a key part in supporting the smooth day-to-day running of our on-site operation by managing bookings, supporting agency workers, liaising with the client and ensuring high levels of service are maintained at all times.

The successful candidate will have excellent organisational skills, strong attention to detail, confidence using computer systems and the ability to make decisions in a fast-moving environment.

What We Offer

• From £30,000 Pa DOE, quarterly bonus
• Monday to Friday
• 12:00 - 20:00 shift (flexibility may be required based on operational demand)
• Full training and ongoing support.
• Opportunity to join a successful and growing WINNER Recruitment team.
• Supportive team environment.
• Free parking
• On-site canteen
• Company pension

Key Responsibilities

• Managing daily workforce bookings and shift allocations.
• Completing on-site worker check-ins and supporting attendance management.
• Liaising with the client to ensure operational requirements are met.
• Managing holiday requests and maintaining accurate records.
• Supporting worker queries and providing excellent customer service.
• Monitoring and maintaining on-site stock levels, including PPE and office supplies.
• Updating internal systems and maintaining accurate administrative records.
• Making informed decisions to support the smooth running of the operation.
• Communicating effectively with workers, clients and colleagues over emails/phone and face-to-face.
• Supporting recruitment and compliance activities when required.
• Ensuring company policies and procedures are followed at all times.

What We're Looking For

• Previous experience in a recruitment, administration and operational support role is required.
• Excellent computer skills and confidence using Microsoft Office and internal systems.
• Strong organisational skills with the ability to prioritise a busy workload.
• Excellent attention to detail.
• Professional and confident telephone manner.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• A proactive approach with excellent problem-solving and decision-making skills.

Winner Recruitment is acting as an employment business in relation to this vacancy.