Onsite Account Coordinator

Winner Recruitment Ltd; Cannock; On-site; GBP 11,000 - 19,000; Full time

Job summary

Winner Recruitment Ltd is seeking an organised Onsite Account Coordinator to join our team at a client's site in Cannock. You will manage day-to-day operations of the onsite account, maintain strong client relationships and support the temporary workforce.

The role requires a full UK driving licence, experience in recruitment or onsite/account management, excellent communication skills and the ability to work to deadlines. You will use MS Office to report and analyse KPIs.

Qualifications

• Experience in recruitment, onsite management or account management.
• Excellent communication and relationship-building skills.
• Strong organisational and time management abilities.
• Proficiency with MS Office (Excel/Word).
• Ability to work independently and deliver customer service.

Responsibilities

• Manage the day-to-day running of the onsite account.
• Build and maintain strong relationships with the client.
• Recruit, induct and support temporary workers.
• Ensure client staffing requirements are met.
• Monitor KPIs and service levels.
• Handle worker queries and attendance.
• Conduct investigations, disciplinary and grievance meetings when required.
• Ensure compliance with procedures.
• Report incidents and manage documentation.
• Provide regular updates to the Account Area Manager.
• Support the team during busy periods, weekends and bank holidays.

Skills

Onsite account management

Client relationships

Recruitment experience

Communication skills

Time management

Tools

MS Office (Excel, Word)

Job description

Job : On-site Account Coordinator

Location : Cannock (on-site)

Pay rate: Up to £14.00 per hour (DOE)

Shift : 14:00 to 22:00

About Us

Winner Recruitment is a successful, award-winning recruitment agency working with clients across a range of sectors throughout the UK. We're looking for an organised and motivated Onsite Account Coordinator to join our growing team and manage one of our key client accounts.

The Role

Based at our client's site in Cannock, you'll be responsible for ensuring the smooth day-to-day running of the account, maintaining excellent client relationships, and supporting our temporary workforce.

Key Responsibilities

• Manage the day-to-day running of the onsite account.
• Build and maintain strong relationships with the client.
• Recruit, induct and support temporary workers.
• Ensure client staffing requirements are met.
• Monitor KPIs and service levels.
• Handle worker queries, attendance, performance and retention.
• Conduct investigations, disciplinary and grievance meetings when required.
• Ensure compliance with company and client procedures.
• Report incidents and manage accident documentation.
• Provide regular updates to the Account Area Manager.
• Support the team during busy periods, weekends and bank holidays when required.

What We're Looking For

• Full UK driving licence and own vehicle.
• Previous experience in recruitment, onsite management or account management.
• Excellent communication and relationship-building skills.
• Strong organisational and time management abilities.
• Confident using Microsoft Office, including Excel and Word.
• Able to prioritise workloads and work under pressure.
• Proactive, reliable and able to work independently.
• A positive attitude with a focus on delivering excellent customer service.