Onsite Coordinator

Winner Recruitment; Birmingham; On-site; GBP 25,000 - 31,000; Full time

Job summary

Winner Recruitment seeks an Onsite Coordinator to join a successful, award-winning team and oversee a key client contract. You will manage recruitment for drivers and warehouse staff, build strong client relationships, and ensure KPIs and SLAs are met on site across client locations.

This role requires travel across the region, using forecasting and reporting tools, and maintaining compliant operations. A full UK driving licence and own vehicle are required, with a proactive, results-focused

Qualifications

• Experience building and maintaining client relationships at multiple locations.
• Proven track record of managing teams to achieve KPIs and SLA.
• Strong communication and stakeholder management skills.

Responsibilities

• Remotely manage and recruit for multiple clients and locations, taking ownership of building effective client relationships and operational delivery
• Based on various clients' premises across your region - mileage will be reimbursed outside of your primary site location
• Overachieving KPIs and overseeing daily implementation of the operational plan
• Attend weekly meetings with key stakeholders within the client's leadership team to review performance and delivery
• Plan and organise the induction process for new starters including a meet and greet and issuing of welcome packs/uniforms

Skills

Driving licence

Client relationship management

People management

Target delivery

Communication

Tools

Forecasting tools

Reporting tools

Job description

Winner Recruitment has anOnsite Coordinatorlooking to take their next step and join a successful and award-winning team. Winner Recruitment is a privately owned recruitment specialist UK company that has several clients across the UK within a variety of different sectors.

TheOnsite Coordinatorwill be responsible for all aspects of one of our newly acquired contracts to ensure that a high-quality consistent service is delivered to meet client requirements. This role will be responsible for delivering on the KPIs and SLA, working on-site with the client to ensure smooth operation success.

Shift and salary:

Sunday, Monday, Tuesday and Thursday

08:00am until 18:0 0

4 x 10-hour shifts

From £28,000 PA, £14.30 per hour

Job description:

• Remotely manage and recruit for multiple clients and locations, taking ownership of building effective client relationships and operational delivery
• Based on various clients' premises across your region - millage will be reimbursed outside of your primary site location
• Overachieving KPIs
• Oversee and manage the daily implementation of the operational plan
• Regularly updating the Regional Operations Manager with risks and potential opportunities
• Building strong client relationships and creating a positive client perception of Winner Recruitment
• Fully understand client requirements and ensure fulfilment of these is consistently achieved
• Recruitment of drivers and warehouse colleagues to be able to fulfil client requirements
• Plan and organise the assessment and induction process for all workers
• Accountable for overall compliance at sites and ensuring plans for contingencies are in place
• Effective worker management including absence, pay queries, performance, retention, etc.
• Undertake investigations and conduct disciplinary/grievances as and when required
• Attend weekly meetings with key stakeholders within the client's leadership team to review performance and delivery
• Plan and organise the induction process for new starters including a meet and greet and issuing of welcome packs/uniforms, etc.
• Responsible for accurate accident reporting and any insurance/claim issues that may arise
• Act in a calm, professional and proactive manner always, which portrays a respectable image of Winner Recruitments company values
• The Account Coordinator will take a flexible approach to their working arrangements, particularly in relation to the re-assignment of duties that may be necessary when colleagues are away or during peak periods of work and on bank holidays.

Onsite Coordinator Requirements:

• Travel to multiple client locations at least 2 times per week across your region
• Full UK Driving licence and own vehicle
• Experience in building effective client relationships at all levels
• Experienced and successful at managing and delivering results.
• Experience in working with various reporting and forecasting tools.
• Experience with strong people management skills and enjoys a challenge and working to targets.
• Excellent communication and interpersonal skills with the ability to establish rapport with a variety of stakeholders at all organisational levels
• Excellent client-facing skills with the ability to build effective and sustainable relationships
• Self-driven, proactive, and results-oriented with a positive outlook, and a clear focus on quality and business profit.
• Uses own initiative and uses good judgement to make decisions
• Ex