On-Call IT Support Engineer for Public Sector Tech

Police Scotland; Scotland; On-site; GBP 26,000 - 36,000; Full time

Job summary

Police Scotland’s Digital Division is seeking an IT Support Engineer to deliver end-user support and fulfilment, while contributing to upcoming projects. You will join a professional ICT support team ensuring service levels, incident response and communication across the organisation.

The role involves on-call duties with an allowance and requires a driving licence. The post offers full-time or part-time shift patterns, 28 days annual leave plus holidays, and a focus on skills development within

Qualifications

• Provide end user support both remotely and on-site.
• Support multiple technologies and systems.
• Follow processes to ensure service quality.

Responsibilities

• Provide end-user support remotely and on-site.
• Assist with incident response and request fulfilment.
• Advise on technical solutions for new technologies and projects.

Skills

Driving licence

End user support

On-site support

Remote support

Job description

Police Scotland’s Digital Division is seeking an IT Support Engineer to deliver end-user support and fulfilment, while contributing to upcoming projects. You will join a professional ICT support team ensuring service levels, incident response and communication across the organisation.

The role involves on-call duties with an allowance and requires a driving licence. The post offers full-time or part-time shift patterns, 28 days annual leave plus holidays, and a focus on skills development within