On-Board Host: Train Service & Customer Sales Pro

SSP UK & Ireland; Sheffield; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Friends & family discount app

Training and development programs

Health & wellbeing support

Job summary

Rail Gourmet is recruiting an On Board Host for Sheffield Station. The role involves in-seat trolley service on East Midlands Trains, delivering excellent customer service, managing stock and transactions, and supporting service centre duties. Training is provided, and you must be 18+.

Shifts include early mornings to evenings and weekends, with full-time hours. We offer benefits such as discounted meals, employee and family discounts, and development programs.

Qualifications

• Age 18 years or over
• Full training will be provided.

Responsibilities

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs.

Job description

Rail Gourmet is recruiting an On Board Host for Sheffield Station. The role involves in-seat trolley service on East Midlands Trains, delivering excellent customer service, managing stock and transactions, and supporting service centre duties. Training is provided, and you must be 18+.

Shifts include early mornings to evenings and weekends, with full-time hours. We offer benefits such as discounted meals, employee and family discounts, and development programs.