Omni-Channel Retail Advisor

JoJo Maman Bébé; Marlow; Sur place; GBP 19 000 - 23 000; Plein temps

Avantages offerts par ce poste

Extra day of annual leave for each yer

Birthday day off

Non‑contractual bonus scheme

Enhanced pension scheme

Cycle to work

Financial wellbeing app

Flexible work options

Social events

Volunteer days

Health and Wellbeing hub

Specsavers voucher – sight test & eyew

40% off JoJo branded lines

25% off full‑price NEXT products

10% off NEXT Beauty products

Up to 10% off most branded products

Résumé du poste

JoJo Maman Bébé in Marlow is seeking a friendly retail assistant to deliver excellent customer service and support omnichannel orders. You’ll guide customers through our maternity and children's range, demonstrate products, and help keep the store inviting and well‑stocked.

You’ll join a small team with a focus on learning, collaboration and flexibility, with shifts across weekdays and weekends to meet store needs.

Qualifications

• Previous retail, customer service and sales experience.
• Competent IT skills and ability to use systems quickly.
• Ability to learn product information and communicate it effectively.
• Self‑developing mentality and curiosity to learn new products.

Responsabilités

• Assisting customers in diverse situations, from maternity wear guidance to product demonstrations.
• Preparing Omni-Channel orders for dispatch or pickup.
• Liaising with customers in-store or by phone on Omni-Channel orders.
• Using digital learning platforms to develop knowledge and retail skills.
• Embracing new product knowledge to increase sales opportunities.
• Actively listening to customers to determine best solutions.
• Maintaining a pristine and welcoming store environment.

Connaissances

Retail experience

Customer service

Communication skills

Team player

Flexibility

Outils

POS systems

Description du poste

JoJo Maman Bébé in Marlow is seeking a friendly retail assistant to deliver excellent customer service and support omnichannel orders. You’ll guide customers through our maternity and children's range, demonstrate products, and help keep the store inviting and well‑stocked.

You’ll join a small team with a focus on learning, collaboration and flexibility, with shifts across weekdays and weekends to meet store needs.