Office Support

Harrison Holgate; Greater London; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Pension scheme (Aegon)

Private medical insurance

Medicash

Life assurance

Income Protection

25 days Annual leave

Job summary

Harrison Holgate, London, is seeking an Office & Business Support Coordinator to ensure smooth day-to-day operations of the London office and provide admin support to HR. The role covers office management, facilities coordination, supplier management and onboarding logistics, with a focus on confidentiality and efficient processes.

You will support executive assistants and senior management, coordinate events, manage records and communications, and contribute to a positive employee experience in

Qualifications

• Excellent organisational skills, strong attention to detail and professional communication.
• Ability to manage multiple priorities while handling confidential information.
• Proactive, self-motivated and able to use AI tools to improve efficiency and processes.

Responsibilities

• Office Management & Facilities: be primary contact for office matters, maintain professional standards, manage suppliers, budget and logistics.
• Front of House & Business Support: greet visitors, handle calls, coordinate travel and meetings, support document management and announcements.
• HR Administration: onboarding support, right-to-work checks and pre-employment requirements, respond to inquiries.
• Employee Experience: foster a positive workplace, support wellbeing and events, assist in communications.

Skills

Excellent organisational skills

Strong attention to detail

Professional communication skills

Microsoft Office skills

Ability to manage multiple priorities

Confidential information handling

Proactive and self-motivated

Experience with AI tools

Tools

AI tools

Job description

Office & Business Support Coordinator

Underwriting, Broking, Claims

London

£35,000

Reference: HH/RF-14209

Location: London

Reporting To: HR Manager

Department: Operations / Administration

Role Purpose

The Office & Business Support Coordinator is responsible for ensuring the smooth day-to-day running of the London office, while providing general administrative and business support across the organisation. The role also provides light administrative support to the HR function, particularly in relation to onboarding, induction arrangements and routine employee administration. The successful candidate will oversee office administration, facilities coordination, supplier management, employee onboarding logistics, and general business support activities, whilst also assisting with some HR administration and employee lifecycle processes.

Key Responsibilities

Office Management & Facilities

• Act as the primary point of contact for all office-related matters.
• Ensure the office is maintained to a professional standard at all times.
• Manage relationships with building management, contractors and external suppliers.
• Coordinate office maintenance, repairs and facilities requests.
• Order and manage office supplies, stationery and refreshments.
• Monitor office budgets and expenditure.
• Manage meeting room bookings and office logistics.
• Coordinate courier services, post and deliveries.
• Assist with office health and safety administration.
• Support company events, meetings and staff functions.

Front of House & Business Support

• Welcome visitors and clients to the office.
• Manage incoming calls and general enquiries.
• Coordinate travel, accommodation and meeting arrangements where required.
• Assist senior management with administrative tasks.
• Support document management, filing and record keeping.
• Coordinate company-wide communications and announcements.

HR Administration

• Support onboarding and induction arrangements for new starters.
• Coordinate right-to-work checks and other pre-employment requirements (reference & DBS).
• Respond to routine employee enquiries and direct more complex queries appropriately..

Employee Experience

• Help create a positive and professional workplace environment.
• Support employee wellbeing and engagement initiatives.
• Assist in organising team events and company celebrations.
• Act as a helpful and approachable contact for employees.

Knowledge, Skills & Experience

Essential

• Previous office administration, office management or coordination experience.
• Excellent organisational and planning skills.
• Strong attention to detail.
• Professional communication skills.
• Ability to manage multiple priorities simultaneously.
• Strong Microsoft Office skills.
• Confidence in using AI tools appropriately and responsibly to improve efficiency, support administrative tasks and streamline routine processes.
• Proactive and self-motivated approach.
• Ability to handle confidential information with discretion.

Desirable

• Experience within professional services, insurance or financial services.

Key Success Measures

• Office operates smoothly and professionally on a day-to-day basis.
• Facilities and supplier issues are resolved promptly.
• New starters experience a seamless onboarding process.
• Records remain accurate and compliant.
• Positive feedback from employees and visitors regarding office support.
• Effective management of office costs and resources.

Salary indicator £30K to £34K

5 days in the office with some flexibility

Employee Benefits

• Pension scheme (Aegon 4 or 5% with company matching the same)
• Private medical insurance
• Medicash
• Life assurance
• Income Protection
• 25 days Annual leave entitlement, plus bank holidays
• Supportive and professional working environment
• Learning and development support
• Company social events and employee engagement initiatives
• Office-based role in London with exposure to a collaborative business environment

About Us

As true market specialists we work in partnership with our candidates and clients, delivering unrivalled market knowledge and insight. Driven by our passion to become the partner of choice we offer tailored advice and guidance...

Find Us

Harrison Holgate
34 Lime Street
London
EC3M 7AT
020 7702 0200
[e-mail]