Office Services Team Leader

YTL UK; Bath; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company seeks an Office Services Team Leader to provide comprehensive administrative support while managing a dynamic team. You will ensure high levels of customer service, coordinating various operational tasks and supporting both the manager and the team. This role promises opportunities for professional growth and career progression within a forward-thinking organization committed to employee well-being.

Benefits

Combined pension contribution up to 20%

Career progression opportunities

25 days’ holiday, increasing with service

Healthcare package

Life assurance up to eight times your salary

Cashback and discounts from retailers

Paid volunteering day each year

Enhanced family leave arrangements

Support from mental health first aiders

Referral fee for recommending a candidate

Qualifications

• Experience in administrative support and team leadership.
• Ability to multitask and work flexibly.
• Methodical and well-organized work ethic.

Responsibilities

• Deputise for the Office Services Manager.
• Manage the Office Services team of Coordinators.
• Coordinate maintenance and supply requirements.

Skills

Database management

Good customer care

Written communication

Organizational skills

Ability to work under pressure

Teamwork

Job description

Office Services Team Leader will be a ‘hands on' member of Office Services, providing administrative support to the Office Services Manager, line managing the team of Office Services Coordinators and delivering a high level of customer service by meeting the needs of the core business.

What you'll do

In this varied role, duties will include:

• deputising for the Office Services Manager
• managing the Office Services team of Coordinators
• supply all reprographic requirements, printing banners, booklets etc.
• driving duties when required
• coordinate maintenance of Operations Centre pool vehicles
• access card production and a full understanding of the system at a high level
• meeting room prep and office moves
• providing cover on Operations Centre front desk as required
• monitoring andadministering the employee and visitor car parks.

What you'll need

We are looking for:

• database management/PC literate
• good customer care skills and ability to deliver a high-quality service
• willing to work flexibly, multi task, and act on initiative
• good written and spoken communication skills
• hard working and self-driven
• ability to work in a methodical and well organised way
• ability to work under pressure, prioritise workload and meet deadlines
• ability to work well as part of a team and alone.

What you'll receive

• A combined pension contribution of up to 20%.
• Career progression and professional development opportunities.
• 25 days' holiday rising to 28 with length of service.
• The opportunity to buy up to ten days' holiday and sell up to five every year.
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• A new electric car in exchange for part of your gross salary, subject to conditions.
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• An interactive health and wellbeing platform.
• Support from mental health first aiders.
• A £1,000 referral fee if you recommend someone to work for us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

• Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
• YTL Developments – a major UK developer currently redeveloping a 350 acre former airfield into an award winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
• YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
• YTL Arena – the development and operation of an entertainment complex that includes a 19,000 capacity arena, conferencing and exhibition space
• plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.