Office Services Manager - Law - Manchester

CB Resourcing; Manchester; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Hybrid working

Private medical options

Enhanced family policies

Wellbeing benefits

Pension arrangements

Life assurance

Subsidised backup care

Training and development opportunities

Range of additional lifestyle benefits

Job summary

CB Resourcing is recruiting an Office Services Manager for a leading law firm in Manchester. You will oversee the day-to-day operation of the Manchester office and support wider UK operations, delivering a first-class service to internal stakeholders and visitors.

The role leads the Office Services team, coordinates facilities, compliance, safety, budget support and moves/projects coordination, with a strong emphasis on service excellence and career development.

Qualifications

• Experience managing office services or facilities operations
• Supervisory or team leadership experience
• Excellent organisational, prioritisation and communication skills

Responsibilities

• Oversee day-to-day delivery of office services operations
• Lead and develop Office Services team through coaching and appraisals
• Coordinate liaising with stakeholders, visitors, suppliers and contractors
• Manage meeting room support, hospitality, supplies and facilities
• Process invoices and support budget administration
• Assist with office moves and workplace projects
• Manage mail services, reception support and visitor procedures
• Maintain rotas, holiday records and scheduling
• Ensure health and safety policy compliance
• Maintain a well-presented, efficient and welcoming office

Skills

Office services management

Team leadership

Organisational skills

Communication skills

Problem solving

Stakeholder management

Attention to detail

IT skills

Tools

Microsoft Office

Facilities management software

Job description

Office Services Manager - Law - Manchester

This is an opportunity to join a highly regarded law firm with a strong reputation for investing in its people, providing outstanding employee benefits, and fostering a collaborative working culture. Due to continued growth, the firm is looking to appoint an Office Services Supervisor to oversee the day-to-day running of its Manchester office and support wider operational activities across the UK network.

Working as part of the Operations team, you will play a key role in ensuring the office environment runs smoothly and efficiently while delivering a first-class service to both internal stakeholders and external visitors. You will also have responsibility for supervising and developing members of the Office Services team.

Key responsibilities and objectives will include:

• Supervising the day-to-day delivery of office services operations
• Managing and developing team members through coaching, reviews, appraisals and regular one-to-ones
• Liaising with internal stakeholders, visitors, suppliers and contractors
• Managing meeting room support and hospitality services
• Coordinating office supplies, stationery, refreshments and facilities requirements
• Processing invoices, maintaining records and supporting budget administration
• Assisting with office moves and wider workplace projects
• Supporting incoming and outgoing mail services
• Maintaining visitor procedures, passes and reception support when required
• Managing rotas, holiday records and operational scheduling
• Ensuring compliance with health and safety policies, records and documentation
• Helping maintain a well-presented, efficient and welcoming office environment at all times
• Acting as a First Aider and supporting wider operational requirements as needed

The successful candidate will offer:

• Previous experience managing office services, workplace or facilities operations
• Supervisory or team leadership experience
• Excellent organisational and prioritisation skills
• Strong communication skills and the ability to build relationships at all levels
• A proactive, solutions-focused approach
• Strong client service and stakeholder management skills
• High levels of attention to detail
• The ability to work effectively under pressure and manage competing priorities
• A flexible approach and ability to adapt to changing business needs
• Good IT skills across a range of business systems and software
• A collaborative mindset and willingness to contribute ideas and improvements

Benefits

• generous annual leave
• hybrid working
• private medical options
• enhanced family policies
• wellbeing benefits
• pension arrangements
• life assurance
• subsidised backup care
• training and development opportunities
• a range of additional lifestyle benefits

This role would suit an experienced Office Services, Facilities, Workplace or Operations professional looking to join a successful organisation where service excellence, employee development and career progression are genuinely valued