Office & Sales Coordinator

Marine Resources; Lower Blandford St Mary; On-site; GBP 26,000 - 34,000; Full time

Job summary

Marine Resources in Poole, based at a stunning marina, are seeking a Sales & Office Coordinator. This varied role blends sales support, customer service, aftersales, administration and hands-on marina activities.

You'll work closely with a small team in a dynamic marine environment, handling customer enquiries, liaising with suppliers, and helping with vessel handovers and events such as boat shows.

Qualifications

• Some boating knowledge or hands-on boating experience.
• Full UK driving licence.
• Proactive and customer focused.
• Organised with strong administrative skills.
• IT literate and confident across email and online systems.

Responsibilities

• Supporting the sales process for premium motorboats and yachts.
• Managing customer enquiries via phone, email and face-to-face meetings.
• Providing exceptional aftersales support and customer care.
• Liaising with suppliers, contractors and service providers.
• Chasing project progress and ensuring customers remain updated.
• General office administration and accounts support.
• Assisting with vessel handovers and marina based activities.
• Supporting the wider team across multiple areas of the business.
• Taking ownership of customer projects and ongoing communications.

Skills

Boating knowledge

Customer service

Sales support

Administration

IT literate

Tools

CRM software

Microsoft Office

Job description

Marine Resources are delighted to be supporting a well-established and highly respected marine business in Poole in the search for a Sales & Office Coordinator.

This is a fantastic opportunity for someone with some boating knowledge/experience who is looking to build a career within the marine industry. Working from a stunning marina location in Poole, you'll join a small and successful team.

This is not your typical office based position. The successful candidate will be involved in sales support, customer service, aftersales, administration and hands-on marina activities, making it ideal for someone who enjoys variety and a role where two days are never the same!

The Role

Key responsibilities will include:

• Supporting the sales process for premium motorboats and yachts
• Managing customer enquiries via phone, email and face-to-face meetings
• Providing exceptional aftersales support and customer care
• Liaising with suppliers, contractors and service providers
• Chasing project progress and ensuring customers remain updated
• General office administration and accounts support
• Assisting with vessel handovers and marina based activities
• Supporting the wider team across multiple areas of the business
• Taking ownership of customer projects and ongoing communications

About You

We're looking for someone who is:

• Adaptable and happy wearing multiple hats within a small business
• Confident communicating with customers at all levels
• Professional, personable and customer focused
• Organised with strong administrative skills
• IT literate and confident across email and online systems
• Proactive and willing to learn
• Reliable, trustworthy and able to work independently
• Flexible to support occasional weekend requirements and occasional European boatshows
• Full UK driving licence

If you are looking for a varied and rewarding position in the marine sector, we'd love to hear from you.