Marina Sales & Operations Coordinator

Marine Resources; Lower Blandford St Mary; On-site; GBP 26,000 - 34,000; Full time

Job summary

Marine Resources in Poole, based at a stunning marina, are seeking a Sales & Office Coordinator. This varied role blends sales support, customer service, aftersales, administration and hands-on marina activities.

You'll work closely with a small team in a dynamic marine environment, handling customer enquiries, liaising with suppliers, and helping with vessel handovers and events such as boat shows.

Qualifications

• Some boating knowledge or hands-on boating experience.
• Full UK driving licence.
• Proactive and customer focused.
• Organised with strong administrative skills.
• IT literate and confident across email and online systems.

Responsibilities

• Supporting the sales process for premium motorboats and yachts.
• Managing customer enquiries via phone, email and face-to-face meetings.
• Providing exceptional aftersales support and customer care.
• Liaising with suppliers, contractors and service providers.
• Chasing project progress and ensuring customers remain updated.
• General office administration and accounts support.
• Assisting with vessel handovers and marina based activities.
• Supporting the wider team across multiple areas of the business.
• Taking ownership of customer projects and ongoing communications.

Skills

Boating knowledge

Customer service

Sales support

Administration

IT literate

Tools

CRM software

Microsoft Office

Job description

Marine Resources in Poole, based at a stunning marina, are seeking a Sales & Office Coordinator. This varied role blends sales support, customer service, aftersales, administration and hands-on marina activities.

You'll work closely with a small team in a dynamic marine environment, handling customer enquiries, liaising with suppliers, and helping with vessel handovers and events such as boat shows.