Office & Sales Coordinator

Marine Resources Limited; England; On-site; GBP 22,000 - 30,000; Full time

Job summary

Marine Resources Limited, based at a marina in Poole, seeks a Sales & Office Coordinator to join a small, dynamic team. The role blends sales support, customer service and hands‑on marina activities, offering variety with two days rarely alike.

You will manage customer enquiries, assist with vessels handovers, and provide administration and accounts support, while contributing to a busy, people‑focused marine business.

Qualifications

• Experience supporting sales processes and customer interactions.
• Strong administrative and organisation skills.
• Comfortable using email and online systems.
• Willingness to learn and adapt in a small business environment.

Responsibilities

• Support the sales process for premium motorboats and yachts.
• Handle customer enquiries via phone, email and in person.
• Provide aftersales support and customer care.
• Liaise with suppliers, contractors and service providers.
• Track project progress and keep customers updated.

Skills

Sales experience

Customer service

Administrative skills

Marina operations

IT literate

Driving licence

Tools

Microsoft Office

CRM systems

Job description

Marine Resources are delighted to be supporting a well-established and highly respected marine business in Poole in the search for a Sales & Office Coordinator.

This is a fantastic opportunity for someone with some boating knowledge/experience who is looking to build a career within the marine industry. Working from a stunning marina location in Poole, you'll join a small and successful team. This is not your typical office based position. The successful candidate will be involved in sales support, customer service, aftersales, administration and hands‑on marina activities, making it ideal for someone who enjoys variety and a role where two days are never the same!

The Role

• Supporting the sales process for premium motorboats and yachts
• Managing customer enquiries via phone, email and face‑to‑face meetings
• Providing exceptional aftersales support and customer care
• Liaising with suppliers, contractors and service providers
• Chasing project progress and ensuring customers remain updated
• General office administration and accounts support
• Assisting with vessel handovers and marina based activities
• Supporting the wider team across multiple areas of the business
• Taking ownership of customer projects and ongoing communications

About You

• Adaptable and happy wearing multiple hats within a small business
• Confident communicating with customers at all levels
• Professional, personable and customer focused
• Organised with strong administrative skills
• IT literate and confident across email and online systems
• Proactive and willing to learn
• Reliable, trustworthy and able to work independently
• Flexible to support occasional weekend requirements and occasional European boatshows
• Full UK driving licence

If you are looking for a varied and rewarding position in the marine sector, we'd love to hear from you.