Office & Sales Coordinator

Confidential; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

Marine Resources in Poole is seeking a Sales & Office Coordinator to join a small, dynamic team at a stunning marina location. The role covers sales support, customer service, aftersales, administration and hands-on marina activities, with two days never the same.

You’ll need boating knowledge, be highly organised and skilled at communication, with a full UK driving licence and willingness to cover occasional weekend events and European boat shows.

Qualifications

• Adaptable and happy wearing multiple hats within a small business.
• Confident communicating with customers at all levels.
• Professional, personable and customer focused.
• Organised with strong administrative skills.
• IT literate and confident across email and online systems.
• Proactive and willing to learn.
• Reliable, trustworthy and able to work independently.
• Flexible to support occasional weekend requirements and occasional European boatshows.
• Full UK driving licence.

Responsibilities

• Supporting the sales process for premium motorboats and yachts.
• Managing customer enquiries via phone, email and face-to-face meetings.
• Providing exceptional aftersales support and customer care.
• Liaising with suppliers, contractors and service providers.
• Chasing project progress and ensuring customers remain updated.
• General office administration and accounts support.
• Assisting with vessel handovers and marina based activities.
• Supporting the wider team across multiple areas of the business.
• Taking ownership of customer projects and ongoing communications.

Skills

Adaptable

Customer communication

Professional

Organised

IT literacy

Proactive

Reliable

Weekend flexibility

Driving licence (UK)

Job description

Marine Resources are delighted to be supporting a well-established and highly respected marine business in Poole in the search for a Sales & Office Coordinator. This is a fantastic opportunity for someone with some boating knowledge/experience who is looking to build a career within the marine industry. Working from a stunning marina location in Poole, you'll join a small and successful team. This is not your typical office based position. The successful candidate will be involved in sales support, customer service, aftersales, administration and hands-on marina activities, making it ideal for someone who enjoys variety and a role where two days are never the same!

The Role

• Supporting the sales process for premium motorboats and yachts
• Managing customer enquiries via phone, email and face-to-face meetings
• Providing exceptional aftersales support and customer care
• Liaising with suppliers, contractors and service providers
• Chasing project progress and ensuring customers remain updated
• General office administration and accounts support
• Assisting with vessel handovers and marina based activities
• Supporting the wider team across multiple areas of the business
• Taking ownership of customer projects and ongoing communications

About You

• Adaptable and happy wearing multiple hats within a small business
• Confident communicating with customers at all levels
• Professional, personable and customer focused
• Organised with strong administrative skills
• IT literate and confident across email and online systems
• Proactive and willing to learn
• Reliable, trustworthy and able to work independently
• Flexible to support occasional weekend requirements and occasional European boatshows
• Full UK driving licence

If you are looking for a varied and rewarding position in the marine sector, we'd love to hear from you.