Office Receptionist

Bevan Brittan; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a customer-focused receptionist to join their dynamic team in central London. This role offers the chance to work in a prestigious law firm, where you'll be the first point of contact for clients and visitors. You'll manage phone calls, prepare meeting rooms, and assist with various administrative tasks. With a commitment to professional development and a supportive work environment, this position is perfect for someone looking to grow their career in a rewarding setting. Join a firm that values relationships and results, and make a real impact in your role.

Benefits

25 days holiday plus option to buy 5 more

Discretionary bonus scheme

Generous pension scheme

Private medical insurance

Biennial health assessment

Life assurance

Employee Assistance Programme

Cycle to work scheme

Qualifications

• Previous experience in an administrative role is essential.
• Quality and customer service driven, with an eye for detail.

Responsibilities

• Welcoming clients and visitors in line with company standards.
• Answering phones professionally and managing meeting room bookings.
• Supporting administrative tasks, including conflict searching.

Skills

Customer Service

Administrative Skills

Attention to Detail

Communication Skills

Microsoft Word

Microsoft Outlook

Microsoft Excel

Education

Experience in Administrative Role

Job description

LocationLondon


Description

Make a Real Impact

Bevan Brittan is a leading commercial law firm. Alongside our recognised expertise in housing, local government, and health and social care, we are specialists in the construction, energy and resource management, higher education and financial services sectors.

Supported by our valued business services professionals, our award-winning and growing legal teams provide almost 2,000 organisations with commercial, corporate, property, finance, regulatory, employment and litigation (commercial and clinical negligence) legal and advisory services.

As a responsible business, we embrace four values: Relationships, Reputation, Responsible and Results. These give us a sense of purpose. They influence the decisions we make and how we work with each other. Importantly, they motivate us to deliver meaningful outcomes for our clients and the communities that we're part of.

Consistently recognised as one of The Times Best Law Firms and highly ranked across the legal directories, we are proud of our hard-earned reputation. Our 2023/24 financial results confirmed both revenue and profit growth for an eleventh consecutive year, ensuring our ability to continue investing in our people.

Looking to the future, we're targeting ambitious growth and success. And we're looking for the best people to be part of it.

Join a team of experts and progressive thinkers

We are looking for an experienced, customer focused receptionist to work on our front desk. You'll be based on the reception desk in our central London office; welcoming clients and visitors, answering the phone, preparing meeting rooms, and helping your team with administrative tasks to support our lawyers. This is a great opportunity for a receptionist looking to gain experience within a top UK law firm. This is a permanent contract, working 36.25 hours a week, Monday to Friday, working 7.25 hour shifts between the hours of 8am and 6pm.

The role

• Welcoming clients, visitors, contractors and employees in line with Bevan Brittan standards
• Answering phones in a prompt and professional manner, routing calls as necessary to the relevant person
• Managing meeting room bookings in both internal client rooms and external venues
• Ensuring meeting rooms are cleared and ready for the next meeting
• Managing train ticket and taxi requests
• Providing support to the facilities team
• Supporting administrative tasks, including conflict searching and matter opening
• Compiling electronic bundles for court and experts
• General office administrative duties including copying, scanning etc

What we are looking for from you

The ideal applicant will possess the following skills:

• Quality and customer service driven, with a concern for accuracy and an eye for detail
• Previous experience in an administrative role is essential. Ideally, this would be within a professional services environment
• Working knowledge of Word, Outlook and Excel
• Able to work to deadlines and prioritise own workload effectively
• Enthusiastic, pro-active and flexible. Willing to contribute and support others as part of a team
• Confident verbal and written communication skills
• Additionally, reprographics, courier and outgoing mail experience are also desirable skills as there may be times where you will be asked to help our reprographics team

Work with approachable people

When we ask colleagues what makes Bevan Brittan a great place to work, the most popular thing they say is "the people". The overwhelming consensus is that we make time for each other. We welcome questions and support each other. Naturally, we look for new colleagues who align with our values.

Supported to be your best

Learning, Development & Progression

We're committed to supporting your professional and personal development needs.This means that we offer a range of tailored training courses and you will have lots of opportunity to learn from those around you. We actively encourage progression and this is reflected in our annual review and promotion processes. You will be supported by your line manager to achieve your full potential.

Wellbeing

As a Bevan Brittan employee, you'll have access to a variety of services that support your wellbeing. We've pledged our commitment to The Mindful Business Charter and lots of our people contribute to our Wellbeing Responsible Business strand, which organises an annual calendar of wellbeing events and initiatives.

Benefits

• A minimum of 25 days holiday (plus the option to buy up to an additional 5 days)
• Discretionary bonus scheme
• Generous pension scheme
• Private medical insurance through Vitality
• Biennial private health assessment through Nuffield Health
• Life assurance
• Access to Employee Assistance Programme
• Cycle to work scheme

Embracing our differences and valuing inclusion

Our shared aim is that everyone is welcome and canfeel comfortable being themselves at Bevan Brittan. To support this, weactively value and promote equality, diversity and inclusion in everything that we do. You'll be empowered and supported through our employee led networks, diverse colleagues, and a broad range of firmwide initiatives.

Recognising the unique contributions that a diverse workforce can bring to our business, we encourage applications from people of all backgrounds. We take great pride in being a Disability Confident Employer. If you need any adjustments throughout the recruitment process or have any questions, please get in touch with our recruitment team by [e-mail]

Acting responsibly, now and for the future

To us, being a responsible business is second nature; a core part of Bevan Brittan's identity. Our colleagues are heavily involved in shaping and delivering activity across the four pillars of ourResponsible Business strategy: Community Engagement; Environmental Sustainability; Equality, Diversity & Inclusion; and Wellbeing.

Our people deliver pro bono legal work for charities and not-for-profit organisations. We play an active role in our local communities and donated £100,000 across our four regional office charities last year. We are also proudly carbon neutral. We've achieved the UN's Climate Neutral Now accreditation and our environmental sustainability plan focuses on achieving our net zero carbon target by 2040.

Collectively, the four pillars ensure we look after our colleagues' wellbeing; offer an environment in which everyone can progress on merit, give something back to the communities in which we work; and protect the environment.