Office Operations Lead

West Riding Recruitment; West Yorkshire; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Job summary

West Riding Recruitment in Wakefield is seeking an experienced Office Supervisor to ensure smooth day-to-day office operations, support the administration team and senior management, and uphold high standards of organisation and service.

You will lead by example, supervise staff, coordinate workloads, manage payroll and invoicing tasks, and help maintain filing, scheduling and records while complying with health and safety policies.

Qualifications

• Previous experience in an Office Administration or Office Supervisory role.
• Full UK Driving Licence.
• Strong organisational and time management skills.
• Excellent leadership and people management abilities.
• Outstanding communication skills, both written and verbal.
• Proficient in Microsoft Office (Word, Excel and Outlook).
• Ability to prioritise workloads and perform well under pressure.
• Strong problem-solving and decision-making skills.

Responsibilities

• Oversee the daily operations of the office, ensuring everything runs smoothly.
• Supervise and support office staff, providing guidance and motivation.
• Coordinate workloads and allocate tasks to meet business priorities.
• Monitor staff attendance, punctuality and performance.
• Deliver excellent customer service to clients, visitors and colleagues.
• Manage office supplies, equipment and inventory.
• Handle incoming telephone calls, emails and correspondence professionally.
• Maintain accurate filing systems and company records.
• Organise appointments, meetings and staff rotas.
• Assist with payroll, invoicing and basic bookkeeping duties.
• Ensure compliance with company policies and health & safety procedures.
• Resolve office issues efficiently and elevate where appropriate.
• Support the onboarding and training of new team members.
• Prepare reports and providing regular updates to management.

Skills

Leadership

Organisation

Communication

Time management

People management

Customer service

Tools

Microsoft Office

Job description

West Riding Recruitment in Wakefield is seeking an experienced Office Supervisor to ensure smooth day-to-day office operations, support the administration team and senior management, and uphold high standards of organisation and service.

You will lead by example, supervise staff, coordinate workloads, manage payroll and invoicing tasks, and help maintain filing, scheduling and records while complying with health and safety policies.