Office Manager

Prestige Recruitment Specialists; Hull and East Yorkshire; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

On-site parking

Company pension

Company events

Job summary

Prestige Recruitment Specialists is seeking an experienced Office Manager to oversee the day-to-day operations of a busy office in Hull. The role reports to Directors and works with the Operations team to ensure smooth delivery of services while supporting clients, surveyors, contractors and internal teams.

The successful candidate will lead the administration team, improve processes, manage multiple priorities and deliver high levels of service in a fast-paced environment.

Qualifications

• Experience as an Office Manager or similar role.
• Strong leadership and people management skills.
• Excellent organizational and time-management abilities.
• Proficient with Microsoft Office and office software.

Responsibilities

• Oversee day-to-day office operations and the administration team.
• Lead workload allocation and support across the team.
• Manage client enquiries and ensure excellent customer service.
• Liaise with insurers, loss adjusters, surveyors, subcontractors and customers.
• Support scheduling, diary management and progress tracking.
• Produce reports for Directors and assist with recruitment and training.

Skills

Leadership

Organisational skills

Communication

Time management

Problem solving

Tools

MS Office

CRM

Scheduling software

Job description

Office Manager

Location: Hull

Salary: £30,000 - £35,000 DOE

Job Type: Full Time

Hours: Monday to Friday

The Opportunity

Prestige Recruitment Specialists are recruiting on behalf of a growing building services business for an experienced Office Manager to oversee the day-to-day running of a busy office.

The company delivers insurance reinstatement, property maintenance, refurbishment and specialist surveying services across the UK. This is a varied role suited to someone who enjoys leading a team, improving processes and managing multiple priorities in a fast-paced environment.

The Role

You will work closely with the Directors and Operations team, ensuring the office runs efficiently while supporting clients, surveyors, contractors and internal teams.

Key responsibilities include:

• Managing the day-to-day running of the office and administration team
• Leading, supporting and allocating workloads across the team
• Managing client enquiries and ensuring excellent customer service
• Liaising with insurers, loss adjusters, surveyors, subcontractors and customers
• Supporting scheduling, work allocation and diary management
• Monitoring job progress and maintaining accurate records
• Producing reports for Directors
• Supporting recruitment, onboarding and training
• Improving office procedures and administrative processes
• Managing office suppliers, facilities and resources
• Supporting invoicing, purchase orders and general finance administration
• Ensuring company procedures and compliance standards are maintained

About You

We are looking for an organised, confident and proactive Office Manager with experience working within a busy environment.

You will ideally have:

• Previous experience as an Office Manager, Administration Manager or Operations Coordinator
• Strong leadership and people management skills
• Excellent organisational and time management abilities
• Strong communication and relationship-building skills
• Excellent attention to detail
• Good Microsoft Office skills
• The ability to manage multiple priorities and deadlines
• A positive, practical and solutions-focused approachExperience within construction, property, facilities management, insurance or maintenance would be highly advantageous.
• Experience with engineer/trades scheduling, insurance claims, project coordination, CRM or job management systems would also be beneficial.

What's on Offer?

• £30,000 - £35,000 salary
• Monday to Friday working hours
• Full-time position with an initial 6-month fixed-term contract
• Opportunity to join a growing business
• Supportive management team
• Varied and rewarding role
• Career development opportunitiesCompany pension
• On-site parking
• Company events