Office Manager

AIT Worldwide Logistics; Street; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading logistics company is seeking a proactive Office Manager to coordinate office services and ensure a pleasant work environment. The role requires strong organizational skills and customer service focus, with responsibilities including managing supplies, coordinating events, and assisting HR. Join a supportive team dedicated to continuous improvement and community engagement.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Tuition Reimbursement

Paid Parental Leave

Vacation Days

Sick Days

Qualifications

• 3-5 years’ customer service experience.
• Ability to work independently with minimal supervision.

Responsibilities

• Coordinate office services and maintain a pleasant work environment.
• Manage supplies inventory and order office supplies.
• Assist with audits and regulatory compliance.

Skills

Customer service focus

Organizational skills

Interpersonal skills

Communication skills

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture. Join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver means when you come move the world with us!

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

AIT is seeking a proactive Office Manager to join their team. The ideal candidate will provide comprehensive support, exhibit strong time management skills, and be detail-oriented. The role is responsible for coordinating office services and related activities while maintaining a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and regulatory compliance.

Responsibilities

• Participate as the safety committee chairperson.
• Train new leaders on the expense and travel Concur system.
• Create and process monthly expenses for leaders after approval.
• Log notes and follow up on action items from leadership meetings.
• Manage supplies inventory and order office, warehouse, and cleaning supplies.
• Coordinate U.S. Mail services.
• Update the LAX extension list.
• Organize community events.
• Order calendars and holiday gifts for the station and sales team at LAX.
• Book hotel stays for AIT employees or guests visiting the LAX station.
• Assist HR with photos, remind employees to sign up for new enrollments.
• Assist with audits, fire/customs/TSA inspections, and regulatory compliance.
• Coordinate conference room bookings and calls for the sales team.
• Order business cards for LAX managers and sales staff.
• Coordinate employee luncheons and anniversaries.
• Set up vendors with accounts payable and ensure timely payments.
• Work with external vendors on maintenance and repairs.
• Ensure the facility remains clean and orderly, working with janitorial staff and management.
• Assist with facility upgrades to promote continuous improvement.
• Lead initiatives for recycling electronics and shredding old documents.
• Handle badge setup.
• Perform other duties as assigned.

Qualifications

• A team player who works well with others and respects teammates.
• Strong work ethic with ownership, independence, accountability, and autonomy.
• Growth mindset—passionate about your craft, eager to improve, open to change.
• Customer service focus—building relationships with internal and external customers.

Other Skills We Hope to See:

• Bachelor’s degree preferred.
• 3-5 years’ customer service experience.
• Strong organizational skills and attention to detail.
• Flexibility to adapt to shifting priorities.
• Ability to work independently with minimal supervision.
• Advanced proficiency in Microsoft Office, especially PowerPoint, Excel, and Word.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced, high-volume environment.
• Ability to handle sensitive and confidential matters appropriately.

What AIT Can Offer You

In addition to your base salary, you may be eligible for bonuses based on performance. Benefits include Medical, Prescription, HSA, FSA, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k), and Tuition Reimbursement. You may also receive up to 10-20 days of vacation, 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays annually.

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder helping companies expand access to markets worldwide. With over 40 years of experience, we provide tailored logistics solutions across industries, backed by scalable technology and a global network of over 150 locations. Our services include customs clearance, warehouse management, and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. For assistance due to a disability, contact Human Resources at 630-766-8300 ext 5218.